Program Manager, Transitional Rent (CalAIM Community Support)

Many Mansions • Thousand Oaks, CA

139d • $32 - $40

About The Position

The Program Manager is responsible for managing and growing Many Mansions' role as a contracted Community Supports provider under the Medi-Cal CalAIM initiative. This includes the Transitional Rent and the Housing Trio Community Supports: Housing Transition Navigation Services, Housing Deposits, and Housing Tenancy and Sustaining Services. This is a new Many Mansions program and the Program Manager will play a key role in the program's launch, supporting program design, establishing partnerships, staff onboarding, and implementation.

Requirements

• Bachelor's degree in social work, Public Administration, Human Services, or related field required; Master's degree preferred.
• Minimum of 5 years of progressively responsible experience in housing programs, homeless services, or case management.
• Demonstrated success in program management, including compliance and reporting requirements.
• Knowledge of affordable housing, homelessness services, or Medi-Cal/CalAIM programs.
• Experience managing programs funded by Medi-Cal, Managed Care Plans, or similar health and housing systems highly preferred.
• At least 3 years of supervisory experience required, including staff development and team leadership.
• Proven leadership skills with the ability to motivate, develop, and guide a diverse team toward achieving program goals.
• Excellent organizational skills with the ability to build systems, manage multiple priorities, and meet deadlines.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Proficiency in computer and computer applications, including Microsoft Office programs and data management programs.
• Driving is required for this position; must have a valid California driver's license and adequate motor vehicle insurance.
• Excellent mathematical and reasoning skills.

Nice To Haves

• An ability to converse in Spanish is preferred but not required.
• Strong understanding of transitional housing, rapid rehousing, and/or rental assistance programs in California a plus.
• Knowledge of federal, state, and local housing regulations, including HUD, ESG, DHCS, and Continuum of Care guidelines.

Responsibilities

• Play a key role in the design and launch of the Transitional Rent program.
• Collaborate with senior leadership on program strategy, development, and sustainability.
• Manage day-to-day operations of the Transitional Rent Program, including eligibility screening, housing navigation, units habitability, rent assistance disbursement, case management services, and claims submission and billing.
• Hire, train, and supervise 6-8 program staff, growing the team over a 9-months period.
• Provide ongoing training and coaching to ensure staff have the tools and resources to succeed in delivering CalAIM housing supports.
• Foster a supportive, high performing team focused on client dignity and housing stability.
• Evaluate staff performance; provide professional development and mentor staff to build professional capacity and prepare for leadership opportunities.
• Develop and monitor workflows and program policies and procedures to maintain efficiency and accountability.
• Ensure all services are delivered in accordance with Housing First and trauma-informed principles.
• Monitor caseloads, service quality, and outcomes; adjust staffing and practices as needed.
• Support staff in addressing complex client needs while overseeing the delivery of services to participants.
• Support the Director with interdivisional coordination with Property Management and Finances divisions.
• Build and maintain strong relationships and ensure seamless coordination with external partners.
• Ensure program compliance with DHCS, Medi-Cal, and Managed Care Providers' standards.
• Oversee accurate and timely data entry, reporting, and documentation for all program activities.
• Monitor program outcomes and use data to inform improvements.
• Prepare regular reports and presentations for funders, partners, and internal leadership.
• Represent Many Mansions in community meetings and coalitions.

Benefits

• Full-time position with a salary range of $32.69 - $40.86 Hourly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree