Program Manager - Good News Garage

Ascentria Care Alliance Careers • Burlington, VT

59d

About The Position

Help us Build a Thriving New England! Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofitsâ in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities. Job Title: Program Manager Pay Range: $49,252-$66,881 per year The pay range is the authorized pay for this position and is displayed only for jobs based in Massachusetts and Vermont, where pay transparency laws require disclosure. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related factors. Program Overview: The Program Manager provides leadership and oversight for Ready To Go, a transportation program of Good News Garage. Ready To Go provides individuals and families throughout Vermont with access to transportation for essential life activities, including work, job training, and childcare. The Program Manager is responsible for the supervision of office staff and field drivers. Position Overview: Hire, train, supervise, and evaluate in-house and field staff. Lead regular team meetings, provide coaching, and facilitate staff development. Provide on-call coverage and support as needed. Ensure consistent, high-quality transportation services. Oversee documentation, vehicle maintenance, vehicle leases, and safety protocols. Monitor and maintain compliance with field procedures and safety standards. Maintain program performance, budgets, and cost control measures to ensure that programs meet financial objectives. Maintain the field operations account and ensure adherence to financial policies. Prepare grant reports and contribute to funding proposals. Advocate for program services and represent Ready To Go in the community. Here’s what we’re looking for: Bachelor’s degree or equivalent combination of education and experience. Minimum 3 years of program management or supervisory experience, preferably in transportation or social services. Experience supervising office and field-based staff. Strong organizational, leadership, and conflict-resolution skills. Proficiency in Microsoft Office and moderate computer skills. Ability to manage multiple tasks, set priorities, and meet deadlines. Financial acumen, including budget oversight and cost control experience. Excellent verbal and written communication skills. Ability to work independently and respond to a dynamic, fast-paced environment. Willingness to work flexible hours and provide occasional on-call support. Valid driver’s license and clean driving record required. Candidates who are selected for hire must successfully complete all required background checks before starting their employment. Here’s why you should join us: We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work. Ascentria offers the following employee benefits: High quality/affordable health, dental, and vision insurance to support your overall wellness Flexible Spending Account to help manage eligible expenses A 403(b)-retirement plan with employer match A full-service Employee Assistance Program with many free and accessible services and supports Generous tuition reimbursement to invest in your professional growth and development Paid time off which increases as your tenure grows and holidays for work-life balance A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission. Transform lives and communities with Ascentria Care Alliance.â Apply today to be a part of our mission-driven Team

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 3 years of program management or supervisory experience, preferably in transportation or social services.
• Experience supervising office and field-based staff.
• Strong organizational, leadership, and conflict-resolution skills.
• Proficiency in Microsoft Office and moderate computer skills.
• Ability to manage multiple tasks, set priorities, and meet deadlines.
• Financial acumen, including budget oversight and cost control experience.
• Excellent verbal and written communication skills.
• Ability to work independently and respond to a dynamic, fast-paced environment.
• Willingness to work flexible hours and provide occasional on-call support.
• Valid driver’s license and clean driving record required.
• Candidates who are selected for hire must successfully complete all required background checks before starting their employment.

Responsibilities

• Hire, train, supervise, and evaluate in-house and field staff.
• Lead regular team meetings, provide coaching, and facilitate staff development.
• Provide on-call coverage and support as needed.
• Ensure consistent, high-quality transportation services.
• Oversee documentation, vehicle maintenance, vehicle leases, and safety protocols.
• Monitor and maintain compliance with field procedures and safety standards.
• Maintain program performance, budgets, and cost control measures to ensure that programs meet financial objectives.
• Maintain the field operations account and ensure adherence to financial policies.
• Prepare grant reports and contribute to funding proposals.
• Advocate for program services and represent Ready To Go in the community.

Benefits

• High quality/affordable health, dental, and vision insurance to support your overall wellness
• Flexible Spending Account to help manage eligible expenses
• A 403(b)-retirement plan with employer match
• A full-service Employee Assistance Program with many free and accessible services and supports
• Generous tuition reimbursement to invest in your professional growth and development
• Paid time off which increases as your tenure grows and holidays for work-life balance
• A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level