Program Manager (US market)

TripleTen • Boston, MA

1d • Remote

About The Position

In the US, our main market, TripleTen, offers reskilling programs that help people transition into tech careers, including Software Engineering, Data Science, BI Analytics, Quality Assurance, Cyber Security, and UX/UI Design.

We combine technology with human-centric support to build a high-quality, scalable learning product that enables anyone with drive and motivation to take a leap into tech. We don’t require prior technical experience or entrance exams — what matters most to us is motivation and the ability to persist through a challenging learning journey.

As we continue to grow, our focus is on delivering a consistent, engaging, and reliable learning experience across all programs — one that supports students from onboarding through graduation and into employment. Achieving this at scale requires strong operational ownership and thoughtful execution, which is where Program Managers play a critical role.

As a Program Manager, you will be responsible for the day-to-day execution and operational quality of our educational programs. You’ll ensure that programs are delivered consistently according to the Student Journey Map (SJM) and product standards, and that operational processes scale smoothly as we grow. You will work closely with Product Managers, Curriculum, Onboarding, and Learning Community teams to translate product strategy into a reliable, high-quality student experience. This role requires strong organizational skills, systems thinking, and comfort working cross-functionally in a fast-moving, evolving environment.

Requirements

• Experience managing or scaling content-driven products or projects, ideally in education, training, media, or tech.
• Strong organizational and coordination skills, with the ability to manage multiple stakeholders and priorities.
• Comfort working with data and metrics to assess program health and identify risks.
• Systems thinking and attention to detail — you notice inconsistencies and understand how small execution issues scale.
• Ability to work effectively in cross-functional teams and align execution with product strategy.
• Strong communication skills and proficiency in English (written and spoken).

Nice To Haves

• Are proactive and take ownership of problems without waiting for instructions.
• Are comfortable working in a dynamic, sometimes ambiguous environment.
• Care deeply about student experience and execution quality.
• Can balance structure and flexibility, quality and speed.
• Communicate clearly and thoughtfully, even when raising risks or concerns.
• Learn quickly and adapt as programs, tools, and processes evolve.

Responsibilities

• Launching and relaunching programs while ensuring operational readiness and minimal disruption for students.
• Monitoring program health and proactively surfacing issues before they impact students.
• Coordinating content updates and structural improvements with the Curriculum team.
• Identifying operational risks or inconsistencies that could negatively affect student experience or outcomes.
• Ensuring consistent onboarding, project review, tutoring, and communication experiences across programs.
• Supporting product experiments by implementing changes at the program level.

Benefits

• Full-time role with competitive compensation.
• Fully remote work within Europe, with the option to work from our Belgrade office.
• A diverse, international team across the US, Europe, Serbia, Georgia, and beyond.
• High impact and ownership in a growing product organization.
• Flexible schedule and a digital work environment using tools like Slack, Notion, and Google Meet.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed