Program Manager (Montgomery, AL)

Gainwell Technologies LLC • Montgomery, AL

3d • $87,300 - $124,700 • Onsite

About The Position

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
 SummaryThe Program Manager plays a critical role in supporting state government healthcare cost‑containment and recovery programs. This position operates within the Account Management department and is responsible for coordinating deliverables, ensuring contract and SLA adherence, facilitating cross‑departmental collaboration, and supporting both internal leaders and client‑facing initiatives.
The ideal candidate thrives in a multifunctional role that blends behind‑the‑scenes analytical work with direct client engagement. They will support senior Program Managers and Directors, work closely with operational teams, and help the company meet compliance, performance, and service expectations required under state government contracts.Your role in our mission
Track and monitor contract deliverables, milestones, risks, and issues; escalate concerns appropriately.
Assist in interpreting contract language and ensuring relevant teams understand obligations and expectations.
Maintain awareness of SLA metrics and collaborate with internal teams to drive performance and timely reporting.
Assist in managing day‑to‑day client interactions, providing timely and professional communication.
Prepare meeting materials, agendas, status reports, and follow‑up documentation for client and internal meetings.
Serve as a reliable backup to Project Director, supporting continuity of service and client satisfaction.

Partner with leads across Operations, IT, Analytics, Quality, Compliance, Legal, and Finance to support coordinated contract delivery.
Facilitate communication among internal stakeholders to ensure alignment on priorities, deadlines, and responsibilities.
Assist in gathering, validating, and summarizing data for client requests, program reviews, and internal analysis.

Contribute to the development and maintenance of project plans, process documentation, workflows, and dashboards.
Maintain organized documentation, contract files, and client communications in accordance with company standards.

Requirements

• Bachelor's degree in any discipline required
• 5+ years of client account experience required
• 5+ years of healthcare (Medicare/Medicaid) experience required
• 5+ years of Excel/PowerPoint experience required
• MUST live within driving distance of Montgomery, Alabama (office)
• This is a full-time permanent regular salaried (W-2) employee position.
• Travel may be required up to 10%
• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
• Company provided computer for work use.
• Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.
• This position will remain posted until March 16, 2026.

Nice To Haves

• PMP (Preferred)

Responsibilities

• Track and monitor contract deliverables, milestones, risks, and issues; escalate concerns appropriately.
• Assist in interpreting contract language and ensuring relevant teams understand obligations and expectations.
• Maintain awareness of SLA metrics and collaborate with internal teams to drive performance and timely reporting.
• Assist in managing day‑to‑day client interactions, providing timely and professional communication.
• Prepare meeting materials, agendas, status reports, and follow‑up documentation for client and internal meetings.
• Serve as a reliable backup to Project Director, supporting continuity of service and client satisfaction.
• Partner with leads across Operations, IT, Analytics, Quality, Compliance, Legal, and Finance to support coordinated contract delivery.
• Facilitate communication among internal stakeholders to ensure alignment on priorities, deadlines, and responsibilities.
• Assist in gathering, validating, and summarizing data for client requests, program reviews, and internal analysis.
• Contribute to the development and maintenance of project plans, process documentation, workflows, and dashboards.
• Maintain organized documentation, contract files, and client communications in accordance with company standards.

Benefits

• Health (medical, dental, vision) benefits start on day 1 of employment.
• Company match 401K and other benefits available within months of starting.
• New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment.
• All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level