Program Quality Lead

RTX • Tucson, AZ

2d • Onsite

About The Position

Our Coyote Missile On-site Program Quality Lead (PQL) in Land and Air Defense Systems (LADS), will oversee Quality in U.S. and foreign programs within the Coyote portfolio at our Tucson, AZ location. In this role, you'll drive a robust quality culture, practices, and collaboration efforts.
As the primary quality interface for the product Integrated Product Team (IPT), you'll be responsible for ensuring the program meets all Quality & Mission Assurance requirements. This includes coordinating with functional Integrated Product Teams (IPTs) and overseeing scope of work through all integrated product development phases, from design to production and sustainment. You’ll be the customer’s advocate internal to the team, ensuring we meet our obligations and expectations.
The PQL shall monitor quality metrics to drive continuous improvement initiatives, working closely with integrated teams to enforce process rigor, transition to production activities, you will conduct Production Failure Modes and Effects Analysis (PFMEA), First Article Inspection, and Quality Control Plan efforts and play a key role in Material Review Board (MRB), Change Control Board (CCB), and Risk Review Board (RRB).
The PQL will be responsible for ensuring reviews and assessments of program performance are performed, including technical assessments of systems, lessons learned, technology, and programmatic (cost, schedule, and risks and/or defects) practices assuring Quality management System (QMS) processes are defined and implemented.
This is an “onsite” role in Tucson, AZ.

Requirements

• Typically requires a bachelor’s degree and a minimum of ten (10) years of prior relevant experience.
• Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
• Working experience leading teams in failure analysis, root cause analysis, corrective and preventative action.
• Working experience in providing technical program support for manufacturing and/or design processes.
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• Six Sigma, Lean, and / or American Society for Quality (ASQ) certifications
• Experienced team player who achieves goals and strives for continuous improvement.
• Experience Reviewing Statement of Work (SOW), Corrective Action Requests (CAR)
• Experience interfacing directly with customers
• Experience presenting, reviewing and/or approving changes through a formal Change Control Board (CCB).
• Experience exercising judgement and apply resolution-making skills with appropriate supervisory intervention.
• Experience in risk mitigation and opportunity management.
• Experience translating system requirements and contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation.
• Experience applying interpersonal skills and working with customers, suppliers, and in a team environment.
• Experience in First Article Inspections per AS9102.
• Experience with performance to cost, schedule, and technical performance including Cost Accounting Methodologies (Earned Value).
• Experience with one or more of the following: Rockets/Missiles, Electro Optical/RADAR systems, manufacturing of electrical systems and testing, and electrostatic discharge (ESD) requirements, CCA manufacturing to IPC/EIA JSTD-001, Class 3.

Responsibilities

• Develop partnerships with senior leaders, IPTs, customers, and quality functions of the program team to define steps necessary to implement proactive quality strategies that shape Raytheon’s ability to become the provider of choice.
• Engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers.
• Generation of new CORE (Customer Oriented Result and Excellence), CoPQ (Cost of Poor Quality) projects to reduce costs/increase efficiency of the Stinger program.
• Monitor / lead root cause corrective action (RCCA) and FRACAS activities for systemic issues and to ensure extensive RCCA.
• Support implementation of Advanced Product Quality Planning in accordance with AS9145, as applicable.

Benefits

• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level