Program Specialist-SCC Case Management

Community Services and Employment Training, Inc.•Bakersfield, CA

About The Position

CSET's Sequoia Community Corps is seeking a highly motivated individual to provide clerical support for the Case Management Team. The right candidate will be able to work in a high-functioning environment with multiple programs. This individual will have experience in data entry, Microsoft Office, filing, office equipment, and will be a team player with a can-do attitude. Strong communication, writing, time management, comprehension, and ability to work with little to no supervision is a must. Experience in maintaining inventory is desired. Clean DMV and ability to be added to our vehicle insurance is required. SCOPE OF WORK: This position is responsible for providing clerical support to the Back2Work case management team. The incumbent of this position will be an independant person willing to work in a high-functioning environment with the ability to adapt frequently throughout the day. Ability to drive company vehicles is required.

Requirements

Ability to uphold company principles and practices to the highest degree and represent the agency in a professional manner
Provide exceptional customer service for individuals from various backgrounds that includes efficient, precise, and courteous communication in a dignified environment
Ability to speak effectively with groups of customers or employees of the agency and the general public
Ability to develop and maintain effective working relationships with employers, co-workers, members of other agencies, and the general public
Ability to deal with customers in a calm, professional, friendly, and patient manner
Ability to work under pressure and work with different types of personalities
Knowledgeable of modern office procedures and methods, is proficient in the use of a computer, Windows operating system including Microsoft Office applications (Word, Excel, and Access) and program databases
Possess communication skills, research abilities, flexibility, and an ability to work well with others
Ability to read and interpret documents
Ability to write routine reports and correspondence
Knowledge of the local labor market and employer expectations
Possess excellent organizational skills and attention to detail
Possess in-depth knowledge of all aspects of the various company programs and the ability to communicate policy information in a clear and detailed manner
Ability to work effectively with minimal/no supervision
Ability to communicate effectively both verbally and in written form
Must be able to sit, walk and stand for long periods
Must have the visual ability to perform detailed work at close distances (computer screens).
Must be able to bend, stoop and reach
Must be able to exert physical effort in light to moderate work involving lifting, carrying, pushing,and pulling at least 50lbs
Must be able to read, understand, and explain various forms and written material
Clean DMV and ability to be added to our vehicle insurance is required

Nice To Haves

Experience in maintaining inventory is desired.

Responsibilities

Maintain attendance records for all worksites
Verify sign-in sheet counts
Prepare and distribute monthly safety calendar
Prepare program paperwork packets
Update job board with new leads weekly
Maintain safety gear and uniform inventory count
Weekly sanitation of all commonly used work areas
Clerical support for all program staff including making copies, filing, recordkeeping, etc.
Distribution of uniforms
Support staff during marketing, presentations, enrollments, etc. (E.g. Making copies of I9 documents during enrollments or assisting with set up/break down of orientation and safety presentations)
Be a liaison between participants and staff
Organize commonly used work areas
Responsible for the safe use of any and all tools assigned to this position as well as the care and maintenance of all SCC-CSET tools and equipment
Adhere to SCC discipline procedures and adherence to program goals and mission
Help create positive crew morale and build teamwork by working alongside the leadership team
Learn to complete all forms associated with accurate documentation of work performed
May include: community service at community events, community outreach, and community education regarding environmental issues. The position will NOT include fundraising, political action, and/or advocacy.
Performs other duties as assigned