Program Specialist

BEHAVIOR INTERVENTIONS INC•Royersford, PA

4d•$21 - $21•Onsite

About The Position

Behavior Interventions was founded in 2006 by two Board Certified Behavior Analysts with a mission to provide quality Applied Behavior Analysis (ABA) services to our families in New Jersey, Pennsylvania, and Delaware. Our team is composed of clinical and administrative team members all focused on creating meaningful change in the lives of those we serve. We are seeking a Program Specialist to support our Clinical team and maintain our ABA treatment center in our Limerick Office location. Reporting Relationship: The Program Specialist reports to the Program Director or designated manager for all of the duties and responsibilities listed below and for other duties that the Program Director may assign.

Requirements

High school diploma
12 + months of relevant experience
Ability to pass federal and state background checks
Complete and maintain active CPR/First Aid certification upon hire
Crisis Management trained/certified or ability to obtain within two months of employment
High degree of accuracy, attention to detail, and confidentiality
Demonstrates a sense of urgency and ability to meet deadlines
Excellent customer service and negotiation skills
Effective verbal and written communication skills
Ability to work independently and within teams
Conflict resolution and great interpersonal skills
Organizational/time management/prioritization
Proficient technical/computer skills, i.e. Google apps
Ability to maintain confidential information, i.e. handle sensitive case files and follow HIPAA/FERPA regulations
Ability to physically stand, walk, bend, kneel, crawl, and squat while exerting 5-10lbs. constantly, 25lbs. frequently and up to 100lbs. occasionally

Nice To Haves

Experience in or understanding of Behavior Analysis or related field preferred
Experience with CentralReach software a plus

Responsibilities

Manage phone lines during business hours
Greet families, team members and guests upon arrival
Manage drop off/pick line for clients sessions
Maintain ABA Treatment Center including: purchasing, scanning, treatment center clean up, VB MAPPkit upkeep, scheduling and coordinating client sessions in the treatment center, mail sorting, daily office clean-up throughout the day (i.e., sanitizing high touch areas including treatment rooms, workspaces, restrooms)
Maintain client files: including filing session notes and scanning compliance documents in therapy practice management software
Support scheduling and coordinating client sessions in the treatment center.
Provide crisis management support during sessions and general treatment center coverage.
Manages employee mailboxes, key cards, ID badges as assigned
Supports technology set-up (ex. set up new computer workspaces)
Serves as point of contact for Behavior Analyst staff. Connects BCBAs with resources and various departments for support (HR, Service Coordination).
Provides support to Program Director, Assistant Program Director, and Program Supervisor for ongoing projects and tasks (e.g., Runs Central Reach insights reports, prepares documentation required for company audits, supports with communication to team members related to training log compliance)
Directs BCBA emails to appropriate operations personnel
Prepares and sends assessment tools to families for authorizations
Supports with staffing process for clinical team
Submits documents to families requiring signatures including HIPAA and other annual compliance forms and reports
Manages Annual Compliance Document tracker. Uploads signed documents to CentralReach
Manages session note addendum tracker

Benefits

When eligibility requirements are met, employee receives access to company medical, dental, vision, short-term and long-term disability insurance benefits, 401(k) retirement plan and PTO.
Benefit level for this position is B-Ops3.

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