Project Analyst-E Procurement

Staples Inc.Lincolnshire, IL
10h

About The Position

As a Project Analyst - eProcurement, you will be the primary point of contact for e-procurement integration and support. You’ll coordinate with Sales, Technical Engineering, customers, and third-party platforms to ensure smooth digital purchasing and sales workflows. Your work will be critical in delivering outstanding customer experience, strengthening trust, and optimizing operations across Quill’s digital and sales channels.

Requirements

  • A strong customer-first mindset and the ability to navigate technical and operational complexity.
  • Exceptional organizational skills with the ability to manage multiple priorities and projects at once.
  • Strong analytical and problem-solving abilities, with a proactive and solution-oriented approach.
  • Clear communication skills for both technical and non-technical stakeholders, and a collaborative, team-focused attitude.
  • Keen attention to detail and a commitment to high-quality integration experiences.
  • High school diploma or GED required.
  • 2+ years of experience in project management, operations, data analysis, systems integration, e-procurement or related experience.
  • Experience with the MS Suite, Salesforce, JIRA, Monday.com or similar CRM/project management tools.
  • Strong communication, documentation, and stakeholder management skills.

Nice To Haves

  • Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field
  • Experience with e-procurement platforms like Ariba, Coupa, Jaggaer, SAP, Oracle, or similar.
  • Experience supporting senior project managers or complex integration programs.
  • Familiarity with EDI, API, or procurement platform architecture
  • Experience with integration KPIs, onboarding cycle time tracking, error diagnostics, or operational reporting.
  • Exposure to marketplace integrations or supplier networks
  • Any experience with SQL or dashboard/reporting tools

Responsibilities

  • Support customer e-procurement integrations using best practices and standardized processes.
  • Coordinate between internal teams and external partners to manage timelines, requirements, and successful onboarding.
  • Diagnose and resolve integration or order flow issues, proactively identifying and addressing recurring challenges.
  • Serve as the frontline resource for troubleshooting, escalation, and ongoing operational support.
  • Facilitate clear communication and documentation throughout the integration lifecycle to support customer adoption and satisfaction.

Benefits

  • Inclusive culture with associate-led Business Resource Groups
  • 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
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