Project Analyst

U.S. Bank • Tempe, AZ

2d • $23 - $30

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Summary Platform Delivery works with internal and external resources to configure and maintain client solutions using proprietary software to support patient payments. This position works closely with internal Program Managers to configure the software when implementing new clients. Post implementation Platform Delivery maintains the software configurations for the life of the client contract. Job Description Partner with the project management team on implementations for healthcare clients to ensure customer expectations are exceeded. Responsible for collecting and analyzing data and software testing before program deployment. Partner internally and cross-functionally to bring in the help as needed to keep onboarding processes moving forward. Such as: Finance for testing and funding questions. Complete individual project responsibilities, manage, and motivate team members to complete them according to schedules and standards. Coordinate internal healthcare resources to ensure delivery on commitments. Manage list of open deliverables and issues that are critical to obtaining client signoff to go live. Create transparency when issues, changing needs, or requirements impact project goals. Follow and meet quality standards established by department management.

Requirements

• Strong technical aptitude with the ability to rapidly learn new systems and provide training and support to others.
• Able to quickly identify issues and triage as necessary, pulling in the right partners to drive to resolution.
• Solution oriented, able to understand a problem at its core and develop long-term and scalable solutions.

Nice To Haves

• Prefer experience in financial services, payment processing, healthcare, software, or information services with a good understanding of project management, technology, and applications.
• Working knowledge of clinical applications/EHR or patient accounting systems a plus

Responsibilities

• Partner with the project management team on implementations for healthcare clients to ensure customer expectations are exceeded.
• Responsible for collecting and analyzing data and software testing before program deployment.
• Partner internally and cross-functionally to bring in the help as needed to keep onboarding processes moving forward. Such as: Finance for testing and funding questions.
• Complete individual project responsibilities, manage, and motivate team members to complete them according to schedules and standards.
• Coordinate internal healthcare resources to ensure delivery on commitments.
• Manage list of open deliverables and issues that are critical to obtaining client signoff to go live.
• Create transparency when issues, changing needs, or requirements impact project goals.
• Follow and meet quality standards established by department management.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed