Project Coordinator/Director 1

Cook Systems • Nashville, TN

6h • Hybrid

About The Position

Since 1990, Cook Systems —a certified veteran-owned IT consulting firm—has been helping businesses and professionals grow through innovation, integrity, and investment in people. We partner with Fortune 500 enterprises and high-growth companies alike to deliver agile technology solutions, AI-driven talent strategies, and our signature FastTrack program that develops the next generation of tech talent. At Cook, you’ll find a culture that values excellence, creativity, and accountability. We believe in opportunity backed by trust—and in building careers that last. Check out what our team members have to say on our Glassdoor page, and discover why Cook Systems is where meaningful careers take off! The Project Coordinator position is responsible for supporting Health programs and county health departments. This position serves as the frontline implementation expert, delivering hands-on training, technical support, and workflow optimization to ensure successful adoption of the Closed-Loop Referral System (CLRS) for Health-Related Social Needs (HRSNs). An employee in this class provides direct, on-the-ground support for platform adoption and serves as a critical bridge between program leadership, local implementing staff, and community-based organizations. This position requires frequent travel, strong facilitation skills, and the ability to troubleshoot both technical and workflow challenges in real time. The role emphasizes relationship-building, user-centered problem-solving, and continuous quality improvement informed by frontline staff feedback.

Requirements

• Bachelor's degree in Public Health, Social Work, Human Services, Healthcare Administration, or related field preferred; Master's degree preferred. Equivalent experience considered.
• At least 2 years of experience in program coordination, training, community engagement, and/or public health support

Nice To Haves

• Experience with community engagement and fostering relationships with community-based organizations is a plus
• Experience with data systems, referral platforms, or case management tools is a plus

Responsibilities

• Conduct regular in-person visits to counties participating platform rollout
• Provide hands-on workflow support and troubleshoot technical or process-related issues on site
• Observe workflows to identify gaps, inconsistencies, or best practices
• Build and foster relationships with staff from local implementing agencies/community-based organizations to increase usage of the TN Community Compass platform
• Actively listen to staff feedback during visits and interactions, documenting trends and improvement opportunities
• Present feedback to supervisor and leadership with actionable recommendations
• Monitor adoption, workflow consistency, and platform utilization across counties and programs
• Document and share progress, challenges, and trends with program leadership
• Deliver in-person and virtual training to program teams
• Create high-quality educational materials—including guides, job aids, and presentations
• Coordinate with program leads and navigators to encourage participation and engagement
• Serve as a liaison between county staff, leadership, and external partners

Benefits

• Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
• Protect what matters most with life, critical illness, and accident insurance through Unum—because your family’s security matters.
• Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Build your future with our 401(k) plan through The Standard. You’re eligible after just six months—because long-term success deserves a strong foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level