Project Director / Executive Assistant

City of New York•New York City, NY

About The Position

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism. The Department of Probation is seeking to hire one (1) Project Director. The Project Director will be required to be adapt at managing all aspects of a diverse range of projects and initiatives simultaneously. The Project Manager will be responsible for assisting in developing alternate means of achieving goals, demonstrating leadership skills, maintaining relationships with internal/external stakeholders, including senior level executives. Additionally, the PM will participate in planning, coordination, and implementation of workstreams and tracking deliverables. The selected candidate will be expected to work independently and take initiative resolving time sensitive and confidential assignments as needed.

Requirements

A baccalaureate degree from an accredited college with a minimum of 30 credits in the social or behavioral sciences, plus five years of full-time experience in counseling or casework in a recognized agency adhering to acceptable standards in probation, parole, social services, psychiatric social work or related field, at least 18 months of which must have been in an administrative, managerial, or executive capacity or in supervising personnel performing activities related to the duties of the position; or
A satisfactory equivalent combination of education and experience equivalent to "1" above.
A graduate degree from an accredited college in social work, law, sociology, psychology, criminology, education, public administration or a related field may be substituted for general experience on a year for year basis up to a maximum of two years. However, all candidates must have a baccalaureate degree with a minimum of 30 credits in the social or behavioral sciences and at least 18 months of satisfactory experience in an administrative, managerial, executive capacity or in supervising personnel performing activities related to the duties of the position.

Responsibilities

Scheduling and administrative coordination of meetings as related to specific projects.
Coordinating across workstreams to obtain information and organize tasks.
Create workflows, agendas, notes and advising of next steps, and track agency commitments, as assigned.
Provide oversight and management of all projects as assigned. Including tracking of tasks, data, and deliverables.
Manage benchmarking key performance indicators, analyzing data, and making recommendations. This includes anticipating, identifying, and mitigating risks or issues of concern or significance.
Create metrics, reports, and graphs to support ongoing operations of all programs including collecting data, advising, supporting staff, and interacting with other divisions to assure their smooth operations of units.
As appropriate and directed, serve as intermediary to provide coordination, information exchange, problem resolution, and tracking.
Investigate and research difficult and complex inquiries, problems, or complaints by external or internal parties.
Manage changes to project scope, project schedule and applicable project costs. This includes setting deadlines, assigning responsibilities, monitoring, and summarizing project/initiative progress.
Use project management tools and other database tools to manage projects.
Be conversant with processes and systems to contribute ideas for increasing efficiency of administration and analyze needs for improvement.
Advise on project milestones, issues, and areas for improvement to ensure the project is on track and to improve operations.
Preparing reports, data decks, and presentations on research findings. Draft and edit content such as memorandum, notes, briefs, documents, and presentations.
Manage other essential tasks as assigned