Project Manager, Digital Experience

CHEIL USA•Englewood Cliffs, NJ

2d•$80,000 - $100,000•Onsite

About The Position

We are Built to Connect. At Cheil Worldwide, we create connected experiences that move people with work that’s bold enough to stand out, clear enough to be understood, and enduring enough to be remembered. Born from technology and built from one of the world’s largest tech ecosystems, we move with innovation, not after it. Today, brands exist in a constant stream of interactions, where every moment is an opportunity to connect…or be ignored. That’s why we design connected experiences across online, offline and emerging touchpoints, blending data, insights, creativity, and technology to build what’s next, not just respond to what’s now. Our approach integrates experiential with data-driven, creatively led marketing, grounded in cultural relevance and built to grow brands. Cheil USA serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of 200+ creative problem-solvers, we thrive on pushing boundaries and redefining how brands engage with people. We are looking for people who chase the Never Been Done Before. Curious thinkers. Driven doers. People who want to create connected experiences that matter. Cheil USA is seeking a skilled and detail-oriented Project Manager – Digital Experience to support web and app publishing initiatives for one of our key partners. Based in Englewood Cliffs, NJ, this role bridges cross-functional teams to ensure the timely, accurate execution of content updates across digital platforms—ranging from product registration flows to promotional campaigns and evergreen content.

Requirements

5–7 years of experience in project/account management or digital content operations.
Strong proficiency with JIRA and related project/task management tools.
Experience with Adobe Experience Manager (AEM) or other CMS platforms such as WordPress, Hybris, or Shopify.
Exceptional organizational and communication skills, with experience interfacing across cross-functional teams.
Comfortable managing multiple priorities in a fast-paced, matrixed environment.
Self-starter who thrives in structured and ambiguous situations alike.

Nice To Haves

PMP (Project Management Professional) certification.
Experience supporting mobile app content workflows or push notifications.
Familiarity with Confluence or similar collaboration tools.
Understanding of accessibility and compliance best practices (e.g., WCAG, 508, legal copy).
Experience working in enterprise or large-scale digital ecosystems.

Responsibilities

Act as the primary liaison between internal business stakeholders and delivery teams for digital content updates.
Manage end-to-end coordination of web and app content requests—from intake and prioritization to execution and QA.
Collaborate with local and global publishing teams to align on timelines, technical requirements, and publishing readiness.
Draft clear project briefs and maintain trackers, timelines, and issue logs.
Proactively identify risks, remove blockers, and escalate issues where needed.
Uphold quality standards across UX, legal, accessibility, and functionality checks.
Support post-launch validation and coordinate rollbacks or hotfixes as necessary.