Project Manager - Global Business Operations

Allianz Insurance • O'fallon, MO

4d • $96,000 - $115,000 • Hybrid

About The Position

We are looking for an Project Manager – Global Business Operations based in O’Fallon or Alpharetta.
Your Team
In a rapidly changing insurance market, the ability to operate seamlessly across regions, functions, and customer segments has never been more important. Global Business Operations (GBO) plays a decisive role in ensuring exactly that. As the operational engine of our business, GBO is where strategic ambition meets day-to-day delivery.
GBO promotes strategic growth, increases customer satisfaction, and is committed to a unified “One Team” culture throughout the entire policy lifecycle. From underwriting and policy administration to specialized services such as NatCat and LossRun, GBO brings together all core operational competencies.
The Impact You Will Have:
Reporting to the Head of Global Operations, North America, as Project Manager - Global Business Operations, North America, you will be leading key globally or locally-led projects and change initiatives (IT & Non-IT) for Global Business Operations (GBO). This includes ensuring that all projects are delivered smoothly and at pace, within timelines and budget, and appropriate level of stakeholder engagement, and support the execution of the overall GBO as well as North America strategy. This will necessitate strong coordination, stakeholder management across key functions (e.g., within the different GBO teams, onshore and offshore, as well as other functions such as Underwriting) and will require establishing key ownership for projects across different roles. In particular, you will play a lead role in the design, execution and benefit tracking of Rapid Productivity initiatives within Global Business Operations, including task automation and task transfer initiatives, and you will be the voice of GBO within projects led by other areas.
In addition to leading key projects, as Project Manager - Global Business Operations, you will also be responsible for the prioritization of the project portfolio as well as project benefit tracking for any change initiative or projects within the GBO function in North America. You will also be reporting progress to senior stakeholders across Global Business Operations and North America. You must be able to work independently with limited guidance on very complex areas and situations.

Requirements

• A minimum of 3 years of Commercial Insurance experience, including an understanding of underwriting/operations processes and technical processes in various insurance areas and functions, as well as understanding challenging IT processes for business support
• Demonstrated experience managing projects involving Artificial Intelligence (AI), Machine Learning (ML), or advanced analytics solutions, from concept through delivery.
• Strong project management and change management experience, including best practices and stakeholder management
• Excellent written and verbal communications skills, with an ability to develop and positively influence key, strategic position holders across locations and functions
• Applicants must be legally authorized to work in the United States without the need for current or future employment-based sponsorship. We are unable to sponsor or take over sponsorship of employment visas at this time, nor can we guarantee future sponsorship.

Nice To Haves

• Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is highly beneficial
• Bachelor’s degree in Management / Insurance / IT (graduate degree preferred).

Responsibilities

• Independently leading key global and local projects within GBO, supporting implementation of change across GBO, reporting on project progress to senior stakeholders and providing the voice of GBO within other initiatives.
• Managing projects involving Artificial Intelligence (AI), Machine Learning (ML), or advanced analytics solutions, from concept through delivery.
• Collaborating and coordinating across Teams within GBO, across LoBs, and cross-functional and cross-geographical areas to strengthen project and initiatives management and streamlining.
• Conducting an assessment of GBO North America's current initiatives pipeline, including implementing changes to strengthen harmonization and facilitate ease of implementation across the organization.
• Identifying new projects and change initiatives which can support GBO and North America strategy, working to strengthen, streamline and unify solutions to support the overall vision and strategy.
• Supporting the Global Head of Business Operations, ensuring that North America change initiatives run within GBO North America budget and that change budget is appropriately prioritized according to North America and GBO strategy.

Benefits

• We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.
• With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees