Project Manager - Issues Management

TD • Mount Laurel Township, NJ

1d • $95,000 - $130,000

About The Position

The Issues Manager will support the end-to-end management of identified issues for the Commercial Issues Management team. This includes those issues arising from audits, regulatory reviews, risk assessments, and internal monitoring. This role partners with business leaders, risk, compliance, and control teams to drive timely remediation and sustainable solutions. The Issues Manager will track issue progress, coordinate action plans, challenge timelines where appropriate, and ensure documentation and reporting meet expectations. The ideal candidate is a highly organized self-starter, comfortable working with stakeholders, and experienced in managing complex remediation efforts within a highly regulated environment. The above details are specific to the role which is outlined in the general description below. Depth & Scope: Manages mid-size projects or significant segments of very large projects with limited supervision Acts as a consultant to the business lines Prepares management reports to summarize the status of projects and work activities Initiates project evaluation effectiveness post-implementation; Documents findings and incorporates changes into future project plans Coaches employees to ensure activities are undertaken and completed Assists employees in compliance with all human resources policies, procedures & guidelines of conduct Coordinates the sharing of information, skills, and knowledge among Employees Provides leadership and guidance to project related staff and/or business lines in support of a project portfolio Ensures compliance to policies and procedures Utilizes the Company business project management model as appropriate to manage high visibility, Company Wide projects as appropriate Manages all communications to key stakeholders and ensures all are aware of significant changes to project status in a timely manner Ensures all employees understand the readiness process and facilitates readiness sessions for implementation

Requirements

• Bachelor's degree
• 3-5 Years of related experience
• Excellent communication, problem-solving and decision making skills with ability to effectively communicate with all levels of the organization
• Demonstrated ability to build strong collaborative business and technology relationships
• Proven ability to manage multiple competing priorities, making sound business decisions
• Self driven and have excellent problem solving skills
• Detail oriented and have well-developed organizational skills
• Individual must have exceptional interpersonal skills, ability to maintain confidentiality, flexible and possess a high degree of initiative and motivation
• Proven record of providing excellent internal and external Customer service

Responsibilities

• Manages mid-size projects or significant segments of very large projects with limited supervision
• Acts as a consultant to the business lines
• Prepares management reports to summarize the status of projects and work activities
• Initiates project evaluation effectiveness post-implementation
• Documents findings and incorporates changes into future project plans
• Coaches employees to ensure activities are undertaken and completed
• Assists employees in compliance with all human resources policies, procedures & guidelines of conduct
• Coordinates the sharing of information, skills, and knowledge among Employees
• Provides leadership and guidance to project related staff and/or business lines in support of a project portfolio
• Ensures compliance to policies and procedures
• Utilizes the Company business project management model as appropriate to manage high visibility, Company Wide projects as appropriate
• Manages all communications to key stakeholders and ensures all are aware of significant changes to project status in a timely manner
• Ensures all employees understand the readiness process and facilitates readiness sessions for implementation

Benefits

• Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level