Project Manager & Sales Support

Hesco • Rocky Hill, CT

1d

About The Position

Are you passionate about customer relationships, detail-oriented project coordination, and working in a fast-paced, technical environment? Join ASG Power , a growing leader in electronic and mechanical contract manufacturing specializing in renewable energy. In this role, you'll provide vital support to our sales team while managing complex projects across departments—from order intake to final delivery and post-sales service. What You’ll Do Sales Support Serve as a key liaison between customers and internal teams, ensuring clear communication and excellent service. Assist with sales proposals, prepare quotes, process customer orders, and manage order status updates. Become proficient in business systems including Microsoft Office Suite, Epicor MRP, Hubspot, and supplier platforms. Support pre-project activities including pricing, parts sourcing, and data entry. Provide ongoing customer follow-up and post-sales support. Project Management Manage assigned customer projects, including orders, change requests, and delivery deadlines. Coordinate with engineering, procurement, and production to meet project milestones. Lead or participate in customer meetings via Teams, phone, and on-site visits. Track project progress, identify bottlenecks, and ensure timely execution. Adhere to ISO 9001 operational processes in alignment with company standards. Ensure accurate and timely updates are shared with internal and external stakeholders.

Requirements

• Associate’s degree or equivalent work experience.
• 3–5 years in sales support, customer service, or project coordination—preferably in electrical/electronic contract manufacturing or a related OEM environment.
• Strong knowledge of Microsoft Office Suite (especially Excel and Outlook).
• Experience using Epicor or a similar MRP (Manufacturing Resource Planning) system.

Nice To Haves

• Familiarity with electrical or mechanical components and project workflows.
• Experience coordinating between sales, engineering, and manufacturing teams.
• Background in B2B manufacturing or technical product support.
• Exceptional communication and organizational skills.
• Detail-oriented with the ability to manage multiple priorities effectively.
• Strong problem-solving skills and initiative in a fast-paced environment.
• Customer-focused with a commitment to service excellence.

Responsibilities

• Serve as a key liaison between customers and internal teams, ensuring clear communication and excellent service.
• Assist with sales proposals, prepare quotes, process customer orders, and manage order status updates.
• Become proficient in business systems including Microsoft Office Suite, Epicor MRP, Hubspot, and supplier platforms.
• Support pre-project activities including pricing, parts sourcing, and data entry.
• Provide ongoing customer follow-up and post-sales support.
• Manage assigned customer projects, including orders, change requests, and delivery deadlines.
• Coordinate with engineering, procurement, and production to meet project milestones.
• Lead or participate in customer meetings via Teams, phone, and on-site visits.
• Track project progress, identify bottlenecks, and ensure timely execution.
• Adhere to ISO 9001 operational processes in alignment with company standards.
• Ensure accurate and timely updates are shared with internal and external stakeholders.

Benefits

• You'll play a vital role in shaping the customer experience and driving project success— your coordination ensures our products reach customers on time, with exceptional quality and precision.
• At ASG Power, our team is our strength. We foster a collaborative, supportive workplace where initiative is rewarded, professional growth is encouraged, and quality is paramount.
• This role offers visibility across departments and opportunities for growth into senior project management, operations, or sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree