About The Position

Implementation Manager with a healthcare background will deploy scheduling platforms across markets. Perform project management, implementation planning, managing healthcare scheduling workflows (Primary Care/Specialty), configuring Dash Central and Self-Scheduling, utilizing Epic scheduling knowledge, coordinating UAT, managing cross-functional stakeholders (ACC, Market Ops, IT, Clinical), strong communication and documentation, risk identification and issue escalation, process improvement, and managing multiple simultaneous deployments.

Requirements

  • High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
  • 3 years of leadership or management experience preferred.

Nice To Haves

  • Experience with Dash and Epic
  • Scheduling configuration
  • Healthcare background
  • Scheduling applications and platforms

Responsibilities

  • project management
  • implementation planning
  • managing healthcare scheduling workflows (Primary Care/Specialty)
  • configuring Dash Central and Self-Scheduling
  • utilizing Epic scheduling knowledge
  • coordinating UAT
  • managing cross-functional stakeholders (ACC, Market Ops, IT, Clinical)
  • strong communication and documentation
  • risk identification and issue escalation
  • process improvement
  • managing multiple simultaneous deployments

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more
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