Project Operations Manager

Universities of Wisconsin•Madison, WI

2d•$70,000

About The Position

The Project Operations Manager is a key member of the project sourcing team for experiential learning projects at the Wisconsin School of Business (WSB). This role shares ownership of the project pipeline, including outreach to prospective sponsors, pitching capstones and other course-based projects, developing project ideas with the client, and preparing projects for faculty led scoping. The Project Operations Manager collaborates with faculty to understand course learning outcomes and translates those into defined, high-quality project opportunities. This role is also responsible for Salesforce maintenance, contract administration, invoicing, and project tracking, while guiding experiential learning marketing efforts across all programs. Serving as a primary point of contact prior to project kickoff, the Project Operations Manager maintains sponsor relationships, coordinates logistics, and ensures a smooth and timely handoff of projects to faculty for execution.

Requirements

Minimum of 3 years professional experience, preferably in areas such as recruitment, outreach, sales or related field
Bachelor’s Degree required

Nice To Haves

5 years + professional experience
Strong interpersonal written and oral communication skills
Keen attention to detail and precision
Excellent organizational and time management skills
Demonstrated abilities in project and event management skills
Ability to work under deadline pressures while managing multiple priorities in a fast paced, deadline driven setting
High degree of initiative
Proven success in working both independently and in teams
Provide a high level of customer service while utilizing a strong professional presence
Excellent technical skills, such as a familiarity with spreadsheets, databases, including Salesforce
Master’s Degree or MBA strongly preferred

Responsibilities

Assists with company networking and cold-calling to secure leads and advancing projects through the sales funnel.
Leads Project Operations: including Salesforce management, contract administration, invoicing, etc.
Implements the Experiential Learning marketing plan including flyers, social media accounts, website updates, and blog posts.
Maintains relationships with stakeholders and guides them through the timeline of engagement, providing clear communication.
Collaborates with other outreach leaders at WSB to create a seamless coordinated experience for corporate partners.
Reviews recommendations for and provides input on the design and development of new outreach programs or services
Develops and implements operating policies and procedures to promote the outreach program in alignment with the strategic plan
Determines outreach program needs and the personnel resource allocation plan
Monitors the unit or program budget and approves program expenditures
May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees
Supervises the implementation of outreach-program-focused strategic planning initiatives and objectives