Property Ambassador / Sat & Sun 6am/4pm

Velociti ServicesWinter Garden, FL
7hOnsite

About The Position

The Property Ambassador provides a consistent and professional presence throughout the property to support daily operations, ensure site standards are upheld, and build positive relationships with tenants. This role is responsible for observing activity, identifying concerns, and proactively reporting to property management. The Ambassador serves as an on-site representative of the landlord's expectations and helps maintain a safe, clean, and well-functioning environment

Requirements

  • High school diploma or equivalent required.
  • Prior experience in property operations, facilities, or a customer-facing environment preferred.
  • Strong attention to detail and observational skills.
  • Effective verbal and written communication skills.
  • Ability to work independently and maintain a consistent presence.
  • Comfortable using basic technology for reporting and communication.
  • Willingness to be outdoors and mobile throughout the entire shift.

Nice To Haves

  • Prior experience in property operations, facilities, or a customer-facing environment preferred.

Responsibilities

  • Maintain 24/7 presence across the property and report all unusual or unauthorized activity.
  • Monitor scheduled activities and escalate unexpected issues such as damage, leaks, or loitering.
  • Observe parking areas for compliance with approved use and report violations or unsafe behavior.
  • Monitor pedestrian bridges during evening and overnight shifts and report inappropriate behavior.
  • Ensure vendor deliveries follow approved timeframes and report any disruptions or obstructions.
  • Conduct daily property checkpoints and verify building fire panels are clear of issues.
  • Build positive relationships with tenants while maintaining boundaries; do not intervene in internal tenant matters.
  • Maintain a professional appearance, respond to communication within 15 minutes, and follow all property procedures.
  • Submit accurate daily and monthly reports, including incidents, trends, and recommendations.
  • Notify management of golf cart issues and ensure carts remain clean and in working condition.

Benefits

  • Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
  • Short-Term Disability Insurance
  • Medical and Dental Insurance
  • Additional Life and AD&D Insurance
  • Supplemental Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Hospital Indemnity, Accident, and Critical Illness Insurance
  • 401(k) Retirement Plan
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