Property Management Operations Manager
About The Position
Property Management Operations Manager RGroup Realty – Tucson, Arizona Full-Time | In-Office Leadership Role Active Arizona Real Estate License Required About RGroup Realty RGroup Realty is building a modern, AI-powered property management ecosystem. We leverage AppFolio Plus (RealmX AI) and integrate directly with our in-house licensed contractor, Elements By Design, to deliver operational precision, faster turns, stronger financial oversight, and superior owner results. We are not a traditional property management company. We are building systems designed to scale. The Role The Property Management Operations Manager is the operational engine of the company. This is not a coordinator position. This is a leadership role responsible for integrating technology, maintenance, financial oversight, and portfolio performance into one seamless operating platform. You will: Lead AI-driven operational systems Oversee maintenance execution and turnover optimization Protect trust accounting integrity Elevate owner experience Improve portfolio performance metrics Drive operational scalability If you build systems instead of reacting to problems, this role is for you.
Requirements
- 5+ years residential property management experience
- Prior operations or department leadership experience
- Advanced AppFolio experience required (AppFolio Plus preferred)
- Strong understanding of residential maintenance cycles
- Active Arizona Real Estate License (required)
- Strong analytical and systems-thinking mindset
- Calm, decisive leadership style
Responsibilities
- Lead AI-driven operational systems
- Oversee maintenance execution and turnover optimization
- Protect trust accounting integrity
- Elevate owner experience
- Improve portfolio performance metrics
- Drive operational scalability
- Optimize AppFolio Plus and RealmX workflows
- Increase automation without sacrificing tenant satisfaction
- Improve reporting clarity and owner-facing analytics
- Audit and refine operational processes
- Serve as liaison to Elements By Design
- Reduce “dark days” between move-out and rent-ready
- Audit repair quality and compliance
- Identify capital improvement opportunities
- Oversee delinquency control and renewal performance
- Ensure trust accounting accuracy
- Monitor compliance with Arizona landlord-tenant laws
- Act as escalation point for complex owner matters
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
