Property Manager, Greenway Flats

Springs Rescue Mission•Colorado Springs, CO

14h•$68,000 - $78,000•Onsite

About The Position

SUMMARY OF POSITION: Every challenge prepares the way for renewal. At Springs Rescue Mission, we’ve strengthened our foundation, clarified our direction, and embraced the future with hope. If you’re looking for a place where your professional calling can flourish with stability and purpose, we invite you to be part of what God is doing here. Springs Rescue Mission considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of SRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. The Property Manager is responsible for overseeing the planning, maintenance, and daily operations of Greenway Flats. This role involves the management of tenants, property maintenance, and financial performance. This position ensures that Greenway Flats is well-maintained, complies with relevant laws and regulations, and meets the expectations of Springs Rescue Mission. This position requires senior-level judgment, systems thinking, and the ability to lead through competing priorities in a mission-critical, always-on environment.

Requirements

Bachelor’s degree in a related field or three years of related work experience.
Strong knowledge of property management, maintenance processes, and safety standards.
Strong knowledge of building systems, maintenance processes, and safety standards.
A combination of education and facilities leadership may be substituted for either education/experience requirement.
Maintains a personal relationship with Jesus Christ and is a constant witness. Christ-centered and compassionate attitude in dealing with people including the homeless and faithfully upholds and exemplifies SRM’s Statement of Faith
Serves as an advocate for the homeless and raises awareness of the needs and concerns for the addicted and those in poverty, engaging others within one’s influence to greater involvement and effectiveness on behalf of this population in Colorado Springs.
Believes that volunteers are vital to accomplishing the Vision and Mission of Springs Rescue Mission and thus is part of mobilizing the community in the fight against addiction, poverty, and homelessness.
Highly developed communications, collaborator, change agent, strategic, management skills, and the ability to drive performance from all areas within Springs Rescue Mission.
Strong problem solving, critical thinking, interpersonal, presentation, and verbal/written communication skills.
High initiative, seeking continuous process improvement, actively engaging in problem solving.
Excellent planning, analyses, prioritizing, decision-making, and implementation skills with a high level of computer literacy and personal responsibility.
Exceptional leadership and time, task, and resource management skills.
Strong problem solving, critical thinking, coaching, interpersonal, presentation, and verbal/written communication skills.
Ability to effectively plan, track and monitor multiple projects and deadlines.
High initiative, seeking continuous process improvement, actively engaging in problem solving.
Excellent planning, analyses, prioritizing, decision-making, and implementation skills with a high level of computer literacy and personal responsibility.
Safety conscious with a strong knowledge of facility operation and general maintenance knowledge.
Flexible, able to appropriately respond to emergencies and needs of SRM. May require working extra or odd hours.
Able negotiator with good project management skills.
System-oriented and operationally disciplined
Calm and steady under pressure
Skilled at balancing urgency with long-term stewardship
Clear, practical, and solution-focused
Good supervision skills, able to train others, providing support and ensure quality service is provided while outcomes/objectives are met.
Proficient with computer and required systems or technology.
Able to read, write and perform accurate mathematical computations.
Valid Colorado driver’s license required

Nice To Haves

Certified Facility Manager (CFM) or Facilities Management Professional (FMP) preferred.
Previous experience working for a non-profit organization helpful.

Responsibilities

Manage all day-to-day operations of the property.
Establish and maintain a pleasant atmosphere and relations with tenants of the property.
Maintain visibility, professionalism, and rapport.
Remain current and knowledgeable of Colorado Housing and Finance Authority regulations as well as other federal, state, and local laws and regulations as they relate to the management of Permanent Supportive Housing, this includes Section 42 and Section 8 compliance.
Maximize occupancy, collections, physical appearance, tenant retention, and compliance.
Coordinate timely collection and documentation of all rent revenue following lease obligations of tenants and the owner's policy on accounts receivable.
Collect delinquent accounts promptly.
Communicate with Finance Department to ensure accuracy of rent roll and accounts receivable.
Manage tenant relations and coordinate requests for repairs and maintenance, understanding of rent charges, lease issues, and other tenant concerns. Complete regular property inspections, noting deficiencies and taking necessary action with approved budget guidelines.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Coordinate with Finance Department for processing and distributing tenant and financial information. Provide prompt, detailed and accurate general status reports on all property activities.
Responsible for hiring and training staff. Ensure staff is always maintaining company standards and following company procedures.
Administer tenant leases including analyzing lease clauses, preparation of vacancy reports, enforcing tenant compliance and performing landlord obligations.
Manage the day-to-day activities of loss prevention, risk management, safety/security, maintenance, and all other property operations.
Assist the Finance Department with budget, financial statement preparation, and review.
Ensure adherence to safety, health, and environmental regulations.
Coordinate all tenant social activities.
Develop strong relationships with cross-functional teams and departments.
Attends all required SRM meetings and reviews SRM emails regularly
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
In this role, you may be required to drive on behalf of Springs Rescue Mission utilizing SRM company vehicle and/or your personal vehicle. In accordance with that, a valid driver’s license, current proof of insurance and/or clean driving record for a minimum of 3 years is required. To ensure the safety of our employees and compliance with state and federal law, SRM utilizes ongoing Motor Vehicle Record (MVR) monitoring where MVR reports may be run randomly to ensure you have a valid driver’s license and clean driving record if utilized as driver.

Benefits

medical benefits with SRM paying 85% of the medical premium
voluntary Dental
Vision
Allstate Accident Plan
SRM-paid Short-Term and Long-Term Disability
Life Insurance
AD&D
8 paid holidays
21 days of accruable PTO
paid “Soul Care Retreat” days (up to 4 depending upon availability)
Pay-on-Demand
a 403b retirement plan with SRM-match after one (1) year, 100% vested beginning DOH