The Protection Specialist is a key member of the Public Safety team, responsible for the protection and safety of visitors, staff, and patients across the healthcare enterprise. They will coordinate a range of activities that will adapt based on intelligence reports and facility data. They will collaborate with security staff, law enforcement and clinical leaders to achieve safety objectives and goals. The Protection Specialist must have excellent verbal and written communication skills. Threat Assessment and Crisis Intervention: Utilize hospital-specific risk mitigation strategies to deter, detect and delay threats to the facility. Lead and conduct real-time threat assessment(s) to ensure the safety of the facility. Participate in investigations related to patients, staff, and visitors. This includes threats, loss of property and fraud. Respond to and/or lead emergency incidents. Liaise with outside agencies to streamline processes and assist in ongoing internal and external investigations. Coordinate emergency operation plans and protocols. This may include deploying staff overtly or covertly, to conduct surveillance or respond to developing threats. Deploy to special details and assignments. Lead and coordinate executive protection activities in accordance with internal policy and procedures. Communicate information regarding procedural requirements and other government, local, and University mandates; collaborate with external governmental and local agencies. Protection and Public Safety Operations: Manage, coordinate, and operate the hospital's internal and exterior screening programs. Develop policies and procedures related to the hospital screening program. Identify training needs and create training modules. Work with vendors to resolve issues and schedule service calls. Responsible for tracking and analyzing data for the Hospital Security Management plan. Identify and de-escalate verbal conflict and potential or overt acts of violence. Detain and restrain patients and/or visitors. Perform secondary-level searches. Administration: Review hospital and security reports. Respond to safety concerns with action plans and mitigation strategies. Conduct and document formal and continuous risk assessments. Review and analyze data and generate reports for ongoing monitoring and quality improvement. Assess existing safety and security measures. Work with management to develop KPIs and recommend and implement changes. Coordinate multidisciplinary meetings to address specific threats and concerns. Participate in root cause analysis activities. Other Duties: Attend meetings on behalf of the department. Other duties or projects as assigned as appropriate to rank and departmental mission.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree