About The Position

Join Cigna Healthcare, a division of The Cigna Group, and help shape our provider network. As a Provider Contracting Manager, you’ll report to the Provider Contracting Senior Manager, AVP Network Management. In this individual contributor role, you’ll assist in developing the strategic direction and management of day-to-day contracting and network management.

Requirements

  • The ideal candidate will work a hybrid schedule in the Walnut Creek, CA office.
  • 3+ years of healthcare provider contracting and negotiating experience involving complex physician groups and ancillaries
  • Background in managed care, healthcare, or health insurance, including commercial contracting
  • Proven leadership experience, including mentoring and guiding others
  • Strong provider relationship management skills and success developing long-term - partnerships
  • Knowledge of complex reimbursement methodologies, including incentive-based models (strongly preferred)
  • Deep understanding of hospital, managed care, and provider business models with the ability to influence sales and provider audiences
  • Exceptional presentation and communication skills, including the ability to build internal relationships in a fast-paced, matrixed organization
  • Customer-centric approach, strong interpersonal skills, and confidence in navigating change
  • Strong problem-solving, decision-making, negotiation, contract interpretation, and financial analysis skills
  • Proficiency in Microsoft Office
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

  • Bachelor’s degree in a related field (industry experience may substitute); MBA/MHA preferred

Responsibilities

  • Manage complex fee-for-service and value-based contracting and negotiations with large physician groups, ancillaries, and hospital systems.
  • Lead key market contracting strategy projects with responsibility for managing direct reports as assigned.
  • Build and maintain strong provider relationships to support network growth and value-based business opportunities.
  • Coordinate closely with matrix partners (i.e., Claims, Medical Management, Credentialing) to ensure aligned execution.
  • Develop strategic network positions, identify value-oriented and risk-based opportunities, and contribute to alternative network initiatives and analytics.
  • Work to meet unit cost targets while maintaining an adequate, competitive provider network.
  • Design and manage initiatives to improve medical cost and quality, offering consultative guidance informed by clinical informatics.
  • Prepare, review, and project the financial impact of large or complex provider contracts and alternative terms.
  • Create, implement, and ensure operational accuracy of HCP agreements through effective cross-functional collaboration.
  • Lead resolution of escalated provider issues and manage key provider relationships with deep knowledge of the local market landscape including contract loading and maintenance.

Benefits

  • At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
  • For more details on our employee benefits programs, click here.
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