PSR Float Coordinator - FT - Riverton

Granger Medical•Riverton, UT

About The Position

Granger Medical Clinic is looking for a full-time PSR Float Coordinator to supervisor our team of Patient Service Representatives. This position will be based out of Overview: Manages a team of 15-25 team members (PSR and MA) Develop training programs for team members and hold monthly meetings Review and approve timecards Receive location requests from Operations Manager team Schedule Float Team at requested locations Visit numerous locations to assist with any needs of the Float Team This includes supervisory duties and responsibilities for other staff The PSR Float Coordinator reports to the Operations Director

Requirements

Knowledge of ECW, Insperity, and Microsoft Office
Computer background/knowledge preferred.
Knowledge of medical terminology helpful.
Excellent verbal and written communication skills
Accuracy and attention to detail
Must possess tact, diplomacy, and positive attitude
Requires travel to other clinics
Minimum of a high school diploma and 3 years or more of experience in a health care setting, or equivalent combination of education and experience
One year of supervisory experience is required
Must be able to multi-task and handle obstacles with outstanding customer service skills required.
Required lifting up to 10 lbs
Repetitive motion associated with operating a computer and other office equipment
Inside, climate-controlled working conditions

Responsibilities

Create and maintain weekly schedule of clinics requiring assistance and availability of team members
Assign new hires to PSR/MA trainer or another float
Interview candidates for open positions
Transition PSR's/MAs to home clinics when they are ready to transfer
Communicate with Site Managers and/or Practice Managers to ensure effective coverage for daily operations and efficient patient throughput.
Communicates to the Site Manager and/or Practice Manager when possible corrective actions are needed for site and team members, to ensure effective daily operations and efficient patient throughput.
Communicate effectively with Site Manager and/or Practice Manager, as needed, to ensure leadership is aware of pertinent clinic operations that may affect operational and/or organizations goals
Other duties as assigned