PT Banquet Set-UP/ Houseperson
About The Position
Shape the Next Generation of Vacations! Welcome to Evermore Orlando Resort, the resort that’s redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort. Evermore Orlando Resort is an expansive and technically complex property spanning 1,100 acres with multiple operational components. The resort integrates resort-owned vacation rental homes, large-scale water features, and extensive recreational infrastructure. The eight-acre Evermore Bay lagoon includes advanced water treatment, circulation, and safety systems that require continuous monitoring. Two championship golf courses, numerous pools, water sports facilities, and a wide range of amenities, including pickleball courts, event spaces, and dining venues, further enhance the offerings. This diverse environment demands sophisticated engineering oversight to ensure optimal performance, safety, and reliability across all systems. If you’re excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life! At Evermore, your role isn’t just a job—it’s a chance to be part of something groundbreaking, a revolution in travel, and we need passionate individuals to help us bring this vision to life! We’re building a whole new class of hospitality in Orlando, so we’re looking for Team Members who thrive in a dynamic, fast-paced environment, bring curiosity and dedication to deliver remarkable service, and have a sense of humor to enjoy the journey. As an Evermore Team Member, you’ll be part of an inclusive, collaborative workplace where we are dedicated to setting a new standard for professionalism and fostering a culture of TOGETHERNESS. We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join the team that’s redefining how to vacation? Join us today! We can’t wait to meet you!
Requirements
- Minimum of two (2) years’ experience as a Banquet Houseperson or similar role, in a resort or hotel setting.
- High School Diploma, GED, or equivalent
- Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with clients, guests, and co-workers.
- Strong Team Player with results-driven attitude
- Knowledge of Banquet Operations and how the Resort departments work collaboratively to meet and exceed customer expectations.
- Thorough knowledge and understanding of quality food service techniques and standards.
- Able to handle guest requests in a detailed manner.
- Adhere to property and company policies and procedures.
- Excellent communication and interpersonal skills; ability to interact with a wide range of people.
- Outstanding organizational, attention to detail, and problem-solving skills.
- Ability to multi-task in a fast-paced environment, an ever-changing environment and prioritize job duties.
- A Valid Driver’s License with an acceptable driving record is required.
- Alcohol Service Training, Food safety and applicable sanitation training & certification.
- Capable of working varied shifts, including weekdays, weekends, nights, holidays and rotating schedule.
- Able to safely lift, pull and push 50 pounds or more.
- Able to stand, walk, stoop, kneel, bend, and reach periodically.
- Subject to environmental conditions, work activities can occur inside and outside.
- Ability to push carts weighing 50+ pounds.
Responsibilities
- Understand Banquet Event Orders (BEO) to ensure proper set up and service of the Event.
- Provide friendly, professional guest service with genuine care.
- Respond promptly, politely and effectively to guests’ inquiries, requests and concerns. Know when to alert a Banquet Captain or Banquet Manager, should the need arise.
- Have detailed knowledge of our Banquet Menus, Wedding Menus, and all Package Pricing for all areas of Evermore Orlando Resort.
- Meet all safety and sanitation requirements and proper Training.
- Perform all other duties as assigned by the Manager.
- Cleans function rooms prior to set-up.
- Sets equipment to daily work sheet specifications.
- Provides required amenities, as dictated by Banquet Department standards.
- Refreshes meeting rooms during meal and coffee breaks.
- Breaks down meeting rooms as soon as possible after end of function.
- Completes special projects as directed by department management.
- Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites.
- Caring for the equipment.
- Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
Benefits
- FREE Life Insurance
- FREE Short-Term Disability
- FREE Long-Term Disability
- affordable health benefits, including Medical, Dental, and Vision coverage for your dependents
- 401K with employer match
- a robust paid time off policy
- parental and grandparent leave
- family and pet bereavement leave
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
