Public Affairs - Public Affairs Coordinator

Pittsburgh WaterPittsburgh, PA
16h

About The Position

Under limited supervision of the Manager, Media & Government Relations, provides execution-focused support for Pittsburgh Water’s government relations functions within the Public Affairs team. This role is responsible for coordinating event logistics, tracking requests and projects, maintaining institutional knowledge, and ensuring timely follow-through on key initiatives. The position allows leadership to focus on strategy, messaging, and relationship-building while ensuring operational excellence and continuity.

Requirements

  • Excellent written and verbal communication skills; ability to summarize complex information clearly.
  • Ability to establish and maintain effective working relationships with one’s supervisor, colleagues, outside agencies, government officials, and the community.
  • Ability to take ownership of work, follow through independently, and anticipate next steps.
  • Sound judgment and discretion when working with sensitive information and external stakeholders.
  • Proven ability to collaborate effectively and contribute positively to a professional, respectful team environment.
  • Strong interpersonal skills, including active listening, solutions orientation, and reliability.
  • Proficiency in Microsoft Office; experience with tracking tools and shared documentation systems.
  • Bachelor’s degree in Public Relations, Business Administration, or a related field.
  • Three (3) years of related experience in local government, public affairs, or event logistics.
  • Experience planning, coordinating, and executing events and public-facing initiatives.
  • Applicant must present a current, valid Class C (Class 1) PA Motor Vehicle Operator’s License at the time of application or prior to appointment. A valid driver’s license must be maintained throughout employment.
  • Applicant must have permanent residency in one of the following counties at the time of appointment and remain a resident throughout employment with the Pittsburgh Water: Allegheny, Armstrong, Beaver, Butler, Fayette, Greene, Lawrence, Indiana, Washington, or Westmoreland.

Nice To Haves

  • Familiarity with graphic design software and content management systems.
  • Familiarity with local government or public-sector operations preferred.

Responsibilities

  • Collaborate closely with the Manager, Media & Government Relations to support Pittsburgh Water’s government and media relations strategy, ensuring operational follow-through on initiatives.
  • Manage intake, tracking and follow-up for City Council and constituent inquiries, ensuring timely responses, clear internal routing, and thorough documentation.
  • Lead coordination and execution of Public Affairs events including, but not limited to, media events, employee events, government relations events, and/or any public facing events.
  • Maintain institutional knowledge tools such as trackers, timelines, contact lists, and process documentation.
  • Prepare briefing materials, background documents, summaries, and timelines to support leadership in meetings and public engagements.
  • Maintain and participate in the Public Affairs media on-call schedule, ensuring appropriate coverage and notifications to staff.
  • Identify opportunities to improve workflows, tracking systems, and internal processes related to Public Affairs operations.
  • Independently manage assigned projects and ensure tasks are completed with minimal oversight.
  • Stay abreast of proposed legal and regulatory changes affecting Pittsburgh Water by providing legislative update reporting to management.
  • Attend Authority events and promotional efforts, as needed, including any CEO-related meetings or events.
  • Perform other related duties and projects as assigned.
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