About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. Under general supervision, provide program-specific outreach and/or investigation activities of communicable diseases.

Requirements

  • Knowledge of general public health programs, specifically those related to communicable diseases.
  • Skill in oral and written communications, especially interviewing techniques.
  • Skill in establishing and maintaining effective working relationships with City employees and the public.
  • Skill in recording data from interviews and investigations accurately.
  • Graduation with a Bachelor’s degree from an accredited college or university.
  • Related experience may substitute for education up to a maximum of four (4) years.
  • Valid Texas Class C Driver’s License at the time of hire and maintain during employment, as necessary for position.

Nice To Haves

  • Experience providing sexual health services in any capacity.
  • Knowledge of communicable diseases and transmission.
  • Knowledge of HIV care continuum.
  • Ability to work after hours / weekends.

Responsibilities

  • Counsel individuals on prevention of communicable diseases e.g. HIV, STIs, TB, etc.
  • Conduct fact-finding and/or informational interviews.
  • Refer citizens to appropriate agency or program.
  • Answer citizen questions and provide assistance.
  • Conduct public health investigations as required by position.
  • Counsel physicians, laboratories, clinics, etc. about disease reporting requirements
  • Research information as requested and/or needed.
  • Perform program-specific outreach activities such as TB/HIV/STI education, testing and counseling.
  • Perform phlebotomy and specimen collection.
  • Compile data/information and prepare reports.
  • Some positions may require employee to meet patients at home, work or elsewhere to administer medications or perform testing, as needed.

Benefits

  • generous leave
  • work-life balance programs
  • extensive benefits
  • City of Austin Employees' Retirement System
  • wellness programs
  • on-site fitness centers
  • mental health support
  • professional development
  • leadership opportunities
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