PRN Public Safety Dispatcher

Lake County Government•Leadville, CO

11d•Onsite

About The Position

The Lake County Emergency Communications Center is seeking experienced PRN Public Safety Dispatchers to assist with staffing coverage as needed. This position is ideal for current dispatchers or individuals with previous 911/public safety dispatch experience who can support operations with minimal training. Under the general supervision of the Communications Supervisor and direction of the Lake County E911 Authority Board, the dispatcher provides essential emergency and non-emergency communications support to the public, law enforcement, fire services, EMS, and various partner agencies. Dispatchers must use sound judgment, critical decision-making skills, and adhere to all directives, policies, procedures, and legal requirements. This role requires the ability to remain calm and effective under intense pressure, communicate clearly with distressed or emotional callers, and anticipate the needs of first responders. Dispatchers may work independently in the communications center and must be able to function within a structured chain of command.

Requirements

Current or previous experience as a public safety dispatcher required
High school diploma or equivalent
Valid driver’s license
Ability to obtain/maintain CCIC/NCIC and EMD certification
Strong communication and multitasking skills

Responsibilities

Answer, process, and prioritize 911 emergency calls and dispatch the appropriate law, fire, medical, or rescue response.
Perform CCIC/NCIC queries and relay information to authorized personnel.
Monitor courthouse video surveillance and notify appropriate units of security concerns.
Respond to administrative and non-emergency calls, providing information or referral as appropriate.
Enter, confirm, modify, and clear warrants as directed by law enforcement, courts, or judicial offices.
Maintain accurate, timely documentation within CAD and communication systems.