Public Safety Telecommunication Supervisor

Kentucky Personnel Cabinet • Campbellsburg, KY

6d • Onsite

About The Position

Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State Police works to prevent, reduce, and deter crime and the fear of crime; enhance highway safety through education and enforcement; protect and safeguard individual rights; and provide leadership, training, technical, and operational support to the criminal justice community.

The Public Safety Telecommunication Manager is an integral part of the Kentucky State Police Radio Room. In addition to performing the duties of a Telecommunicator this individual oversees all activities within the radio room, trains and equips new telecommunicators with the skills and knowledge to be effective and efficient in their daily responsibilities and implements changes necessary to ensure Trooper safety. Due to the nature of 24-hour operations the applicant must be willing to work a flexible shift.

Must be currently certified as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) and be currently certified as a LINK/NCIC operator. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540. Must maintain any required licensure(s), certification(s), or other credentials for the length of employment in this classification.

Requirements

• High school graduate.
• Must have five years of experience in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications or traffic operations.
• Must be currently certified as a telecommunicator by the Kentucky Law Enforcement Council (KLEC)
• Must provide documentation of successful certification as a LINK/NCIC operator within thirty days of employment in this job classification.
• Must provide documentation of successful certification as an Emergency Medical Dispatcher within sixty days of employment in this job classification.
• Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540.
• Must maintain any required licensure (s), certification (s), or other credentials for the length of employment in this job classification.
• Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s), or other credentials.
• See Kentucky Administrative Regulation 502 KAR 40:040.

Nice To Haves

• Supervisory experience
• Strong work ethic
• Multi-tasking
• Strong written and verbal communication
• Active listening
• Perform under pressure
• Solid judgement

Responsibilities

• Supervise a shift of telecommunicators in the preparation, sending, and receiving of law enforcement and emergency management personnel communications
• Train new telecommunicators on operations, policy, procedures, and equipment
• Maintain filing system of communication records as required by Kentucky State Police and the Federal Communication Commission
• Oversee training of personnel when policy, procedure or federal requirements changes occur
• Produce and send communications via Law Enforcement Teletype system
• Prepare and distribute instructional materials and manuals
• Serve as the acting Radio Room supervisor in the absence of the supervisor
• Perform the duties of a Police Telecommunicator as the work load dictates
• Approve subordinates time and complete performance evaluations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED