QA Specialist

Aristocrat GamingBoston, MA
2d

About The Position

At Aristocrat, we pride ourselves on crafting world-class digital experiences that bring happiness to millions every day. As a key player in the iLottery Marketing team, the Digital Quality Assurance (QA) Specialist ensures flawless functionality, performance, and stability of our digital products. This role is fundamental in supporting the Michigan Lottery’s iLottery program by thoroughly validating new product features, marketing automation systems, and customer-facing improvements. If you are ambitious, diligent, and ready to make a significant impact, this opportunity is for you!

Requirements

  • Bachelor’s degree in Information Technology, Marketing Technology, Computer Science, or a related field. A comparable amount of training and related experience may be substituted.
  • 4+ years of experience in digital QA, technical testing, or QA Specialist roles supporting websites, apps, or marketing technologies.
  • Solid understanding and shown success of QA approaches, software development life cycle (SDLC), and testing processes, across web and mobile platforms in agile environments.
  • Experience with QA tools and platforms (e.g., Jira or BrowserStack).
  • Strong analytical and problem-solving skills with a proactive approach to troubleshooting and risk mitigation.
  • Familiarity with marketing automation platforms, customer journeys, segmentation logic, and workflows connected through software interfaces.
  • Clear and concise communication skills, both written and verbal, for collaboration with cross-functional teams and external vendors.

Nice To Haves

  • Knowledge of accessibility and compliance standards is a plus.
  • Experience with lottery, iGaming, or eCommerce platforms is an advantage.

Responsibilities

  • Lead the QA process across multiple projects and run comprehensive QA testing for new promotions, marketing automations, and feature releases across the iLottery platform, mobile app, and website.
  • Compose and finalize test plans, test cases, and regression testing procedures to validate technical functionality, platform improvements, and player-facing features.
  • Ensure that new promotions, player journeys, and segmentation logic function as encouraged from both a technical and customer-facing perspective.
  • Log, track, and analyze defects in collaboration with internal teams and vendor partners; clearly document issues for effective resolution.
  • Collaborate closely with product managers, developers, and marketing leads to ensure business and technical requirements are clearly understood and translated into effective QA plans.
  • Maintain documentation to improve awareness within the team and facilitate information exchange.
  • Participate in sprint planning, requirement reviews, and user acceptance testing (UAT) for ongoing platform development and marketing initiatives and provide input on release readiness.
  • Perform cross-platform testing using manual and automated methods. Include external testing providers like Applause for scalability and real-user validation.
  • Set up and validate tagging and analytics events related to campaigns and new platform features.

Benefits

  • This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
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