QA & Testing Analyst Lead

Gallagher•Rolling Meadows, IL

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you'll make an impact Specializes in debugging software using automated tests to achieve quality standards for applications, system products, and projects. Executes test plans to ensure program functionality and consults development engineers to address issues. Provides feedback for evaluation of programming languages, systems, and computation software. Develops, conducts, and evaluates application audits and testing processes. LEAD: Recognized subject matter expert in sub-function typically obtained through advanced education and work experience.

Requirements

Typically requires a University Degree and minimum 7 years of prior relevant experience, or equivalent experience.

Nice To Haves

Debugging software
Communication and stakeholder management skills
Assurance and quality testing
troubleshooting
App development/programming understanding

Responsibilities

Managing large projects or processes and/or products and systems with limited oversight from management.
Coaching, reviewing and delegating work to lower-level professionals.
Facing IT function related problems that are difficult and moderately complex.
Serving as an expert within own discipline

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program