Quality Analyst Sr

PNC • Pittsburgh, PA

2d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Analyst Sr within PNC's C&IB MIS organization, you will be based in Pittsburgh, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Assists in the execution of a quality control program within a defined department of the organization. Under supervision, enables adherence with quality management programs. Assists in the execution of the quality program, identifying opportunities for enhancement where applicable. Supports the development and continuous improvement of the quality management system. Generates reports for distribution to various users in the organization, customers, or suppliers. Leads quality improvement initiatives; works to develop and improve quality levels; provides training, coaching and feedback. Provides conclusions and recommendations for issues and/or continuous improvement projects. Conducts quality analysis; identifies systemic issues, executes on effective root cause analysis and corrective actions. Supports the development of quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of products and services. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• 3-5 years testing Experience
• Java based Selenium

Nice To Haves

• Karate
• JIRA
• Change Management
• Corporate Governance
• Data Analytics
• Process Efficiencies
• Process Improvements
• Risk Assessments

Responsibilities

• Leads and reports on reviews and tests of software systems and products to verify compliance with applicable specifications and standards.
• Leads the effort to work with software developers to resolves issues of incompliance through system modification, reconfiguration or workarounds.
• Establishes objectives for testing cycles.
• Develops test scenarios for unit, process, function, integration and acceptance testing .
• Leads the team in planning and estimating quality assurance support requirements for new products, new functions and new components.
• Leads audits and reviews .
• Oversees and leads the efforts to monitor adherence to quality standards in the development, implementation and upkeep of software products.
• Monitors effectiveness of the assurance process and tools .
• Oversees the tracking of quality assurance metrics such as defect density and open defect counts.
• Oversees team members responsible for testing and inspection of products to determine compliance with specifications .
• Assists in the execution of a quality control program within a defined department of the organization.
• Under supervision, enables adherence with quality management programs.
• Assists in the execution of the quality program, identifying opportunities for enhancement where applicable.
• Supports the development and continuous improvement of the quality management system.
• Generates reports for distribution to various users in the organization, customers, or suppliers.
• Leads quality improvement initiatives; works to develop and improve quality levels; provides training, coaching and feedback.
• Provides conclusions and recommendations for issues and/or continuous improvement projects.
• Conducts quality analysis; identifies systemic issues, executes on effective root cause analysis and corrective actions.
• Supports the development of quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of products and services.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level