Quality and Advocacy Specialist - ICF/ID Residential Center
About The Position
The ICF Quality & Advocacy Specialist is responsible for referrals, admissions, and discharges and quality assurance for all HCBS programs. This role serves as the principal advocate for clients, working as a liaison between individuals and service agencies pertaining to services, records, payers, etc. Develops strong relationships with individuals/agencies in soliciting and receiving referrals while advocating for the most appropriate services and supports. This position is responsible for reviewing and analyzing client case records, performing audits of compliance-related procedures, and examining care delivery methods to ensure compliance standards are met in accordance with Iowa Administrative Code, CARF and the Hills & Dales mission.
Requirements
- Bachelor's degree from a four-year college or university in a human services or health-related field.
- Free of a conviction or prior employment history of child or resident abuse or dependent adult abuse.
- Valid driver's license and ability to drive agency vehicle.
Nice To Haves
- Previous experience with HCBS Waiver services preferred.
Responsibilities
- Facilitates Referrals and Coordinates Admissions/Discharges, Discharges & Outside Agency Referrals
- Actively Advocates for Individual & Group Rights
- Facilitates Communication to Parent/Guardians
- Facilitates Maintenance of Client's Benefit Eligibility
- Quality Assurance of ICF Client documentation to assure compliance per Iowa Administrative Code
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
