Quality Assurance Coordinator

Hilton Grand VacationsOrlando, FL
20h

About The Position

As an Quality Assurance Coordinator you would be responsible for:

Responsibilities

  • Sort and prepare accurate order of HGV contract documents to present to new and upgrading owners
  • Monitor and record any customer cancelations letters that come into the department. Assist in processing those cancelations
  • Prepare file that shows pending contract deals and the total net sales value of each contract.
  • Prepare and supervise the Issue Report while communicating / following up with QA manager
  • Assist in reviewing all mail out contracts for accuracy prior to being mailed out
  • Stock items for the day which can include lifting boxes up to 20 pounds.
  • Responsible for inventory and supplies for the quality assurance department
  • Assist with various projects and programs that may arise in the general operations of the quality assurance department
  • Order any office supplies for the department
  • Assist with the resolution of audit issues
  • Create, distribute and manage all QA schedules
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