Quality Assurance Internship

Swanson Health•Fargo, ND

22h

About The Position

Responsible for performing a variety of support tasks within Quality Systems and Quality Assurance in a cGMP-regulated environment. The goal of this role is to provide the intern hands-on experience in quality documentation, regulatory compliance, supplier relations, laboratory coordination, and global certification processes while supporting operational excellence and risk reduction across domestic and international markets.

Requirements

Current enrollment in an undergraduate program in a science-based, quality, regulatory, or related field with 0–2 years of relevant experience preferred; or an equivalent combination of education and experience sufficient to perform the essential job functions.

Responsibilities

Compile, review, and submit documentation required for domestic and international shipments.
Assist in preparation of product documentation required for customs clearance.
Create and review Certificates of Analysis (COAs) for incoming materials and finished goods for international distribution.
Review, approve, and assist in the creation or updating of controlled cGMP forms and quality documentation.
Maintain organized quality records in accordance with FDA and cGMP requirements
Extract and interpret data from internal systems and files to respond to internal, distributor, or regulatory inquiries
Communicate with suppliers to obtain required documentation, specifications, or clarifications.
Support responses to international distributors or customer quality-related questions, escalating as appropriate.
Perform inspections of incoming materials and assist in collecting laboratory samples for testing.
Support investigations for materials or finished goods that fall outside of specifications
Assist in reviewing customer feedback and participating in root cause investigations and corrective actions.
Utilize established escalation pathways for non-conforming materials or processes.
Support documentation gathering and analysis for product certifications such as Non-GMO, Vegan, Gluten-Free, Kosher, and Halal.
Support efforts to maintain facility audit readiness and ongoing cGMP compliance.
Assist in preparation activities for third-party certification audits.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Conducts self in the presence of customers and community so as to present a professional image of SHP.