Quality Assurance Manager
Fortuna BMC•Mather, CA
1d•$80,000 - $90,000•Onsite
About The Position
Fortuna is seeking a Quality Assurance Manager to lead and support a team of Quality Associates while ensuring strong quality management practices across business operations. This role partners closely with internal teams, clients, and auditors to maintain compliance with regulatory, contractual, and internal standards. The ideal candidate brings a balance of people leadership, audit coordination, and documentation discipline, with the ability to manage multiple compliance-driven initiatives simultaneously. US Citizenship or Green Card required
Requirements
- Minimum of two (2) years of leadership experience in a corporate or professional services environment
- Strong communication skills, including interpersonal, verbal, written, and presentation abilities
- Excellent organizational skills with strong attention to detail
- Demonstrated ability to manage multiple priorities in a compliance-driven environment
- Proficiency in Microsoft 365, including Outlook, Word, Excel, PowerPoint, and SharePoint
- US Citizenship or Green Card required
Nice To Haves
- Prior Quality Assurance or Quality Management experience
- Bachelor's degree in a related field
Responsibilities
- Manage and support the day-to-day activities of a team of Quality Associates
- Partner with internal and external stakeholders to support regulatory, client, and internal audit requirements
- Coordinate and participate in internal and external audits in alignment with business objectives
- Create, maintain, and manage project plans for compliance initiatives and client audits
- Monitor and control audit-related projects to ensure deliverables are completed accurately and on schedule
- Administer and maintain Quality Management System (QMS) documentation
- Manage and organize documentation within SharePoint and related collaboration tools
- Ensure team compliance with required training, documentation standards, and record-keeping practices
- Prepare and deliver project, audit, and quality status reports as requested
- Conduct project and process reviews to identify strengths, gaps, and opportunities for improvement
- Coordinate evidence-gathering activities and documentation reviews to ensure audit readiness
- Document quality findings, identify nonconformities, and recommend corrective and preventive actions
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What This Job Offers
Job Type
Full-time
Career Level
Manager
