Quality Assurance Representative

Sonepar•Mesa, AZ

1d•Onsite

About The Position

Founded in Denver in 1987, QED aims to provide high-quality electrical products and services to the industry. QED employs over 500 associates across 18 branches within Arizona and Colorado to serve commercial and residential contractors, industrial facilities, and OEM businesses. At QED, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? OUR PEOPLE. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential. The Quality Assurance Representative is an integral participant within the company’s Quality Assurance and Inventory Control team. This position has a significant impact related to the accuracy of the company’s inventory by analyzing customer transactions and processes to resolve issues such as revenue leaks.

Requirements

Detail-oriented, especially concerning numerical figures and reporting.
Basic mathematic skills including subtraction, addition, multiplication, and division.
Ability to distinguish minor, but significant differences between complex material part numbers/descriptions.
Ability to problem solve and communicate resolutions in a timely and consistent manner
Proficient in Microsoft Office, including Excel and Outlook.

Nice To Haves

Electrical industry product knowledge is preferred.
Experience using Epicor Eclipse and Solar is preferred.

Responsibilities

Identify, investigate, analyze, and process all miss-shipped, miss-shipped, lost in transit, and item issues.
Communicate results and corrective actions in a timely and consistent manner.
Review and process customer RGAs on a daily basis, report errors as needed
Perform a variety of warehousing duties including discrepancy analysis and resolution, cycle counting, adjustment verification, and inventory slotting.
Assist in identifying errors and root causes of inventory and warehouse errors.
Work with the Quality Assurance team and various warehouse teams to investigate and resolve inventory errors
Assist Quality Assurance Supervisor to record, track, and report UETs
Assist in closing out queues for month end close
Assist in the preparation and reconciliation of annual physical inventory.
Other duties, as assigned.