About The Position

Who we are: It's pretty exciting to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers’ most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation. As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things. The Quality Assurance Sr. Project Manager (QAM) is primarily responsible for leading the development and implementation of project specific quality programs in alignment with the QTS Quality Assurance Program. The QAM will interact with project teams, including trade partners and vendors, to ensure adequate control measures are performed and produce the expected outcomes, and lead the corrective action when found otherwise.

Requirements

  • 5+ years of construction experience
  • 2+ years of quality related management experience, including plan development, training, implementation, and continuous improvement.
  • Experience in Microsoft Office suite, specifically PowerPoint for presentation development and Excel for data compilation and analysis.
  • Be able to travel up to 50% of the time.
  • US Citizenship for this position is required by law due to federal customer contracts.

Nice To Haves

  • Experience with Procore and PowerBI
  • American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA
  • Experience with delivery of mission critical data center facilities.
  • Experience working with MEP trades.

Responsibilities

  • Manage the quality assurance programs on one or more projects.
  • Train, manage, assist, and hold accountable other project-specific quality personnel, when applicable.
  • Provide training to project teams, including trade partners and vendors, on quality expectations.
  • Monitor and proactively recommend continuous improvement opportunities at the project level.
  • Document and communicate updates for assigned project(s) to the Development Quality Team on a bi-weekly basis.
  • Lead/Participate in project quality meetings to ensure adequacy of topics and participation.
  • Monitor project inspection and testing requirements and results.
  • Perform weekly jobsite walks with the General Contractor.
  • Periodically review project Quality Observation Reports for data integrity and follow up with teams for corrective actions when found to be deficient.
  • Understand and communicate the Key Performance Indicators (KPI’s) expectations.
  • Lead/Participate in root cause analyses when a nonconformance issue meets prescribed criteria.
  • Work alongside MEP Team to understand expectations and improvement opportunities during commissioning activities.
  • Participate in vendor/supplier factory tests, inspections, and audits.
  • Establish and maintain relationships serving as liaison with key QTS stakeholders.
  • Represent QTS interests as a leader in OAC Meetings.
  • Encourage vocal and visible recognition for quality successes.
  • Be a leading voice for INTEGRITY within the quality program to promote open and productive communication between all stakeholders.
  • Actively participate in internal QTS Quality improvement opportunities.

Benefits

  • This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
  • This role is bonus eligible and may be eligible for equity.
  • Roth and Traditional 401(k) matching contributions with immediate vesting
  • Every employee is bonus or commission eligible
  • Generous PTO, Paid Volunteer Days Plus Floating Holidays
  • Stock Purchase Plan (SPP)
  • 11 paid Holidays Annually/Holiday compensation when worked
  • Pet and Legal Insurance
  • Q-Rest Sabbatical Program
  • Q-Anniversary Service Award Program
  • Parental Leave for primary and secondary caregivers
  • Military Benefits Package
  • QTS Charitable Matching Gift Program
  • QTS Scholarship for Employee Dependents
  • QTS Crisis Fund
  • Wellness Program
  • Tuition Reimbursement Program
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