Quality Assurance Site Analyst

Rural King Supply•Mattoon, IL

1d•$50,000 - $60,150

About The Position

As a QA Site Analyst, you will be responsible for testing and ensuring the quality and functionality of our website across multiple devices and platforms. This role involves identifying bugs, performing manual and automated testing, and ensuring a seamless user experience by checking for broken links, usability issues, and performance inconsistencies. The ideal candidate will have experience in quality assurance, web testing, and a solid understanding of website functionality and performance standards.

Requirements

At least 1-3 years of experience in Quality Assurance (QA), testing, or a related field, with a preferred focus on web or e-commerce platforms.
A bachelor’s degree in computer science, Information Technology, or a related discipline is strongly preferred, or an equivalent combination of education and experience.
Experience with bug tracking tools (e.g., Jira) and version control systems.
Familiarity with cross-browser and device compatibility testing, as well as accessibility testing (WCAG standards).
Strong attention to detail, with a proven ability to review and analyze information for accuracy and consistency.
Excellent problem-solving skills and a solution-oriented mindset to address challenges efficiently.
Effective written and verbal communication skills to collaborate with development and product teams, convey ideas clearly, and provide direction.
Strong interpersonal skills to build rapport, foster collaboration, and motivate team members.
Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
Proven track record of producing high-quality, error-free work and achieving desired outcomes.
Demonstrated ability to adhere to processes, while identifying and addressing deviations when necessary.
Experience managing complex projects, ensuring smooth workflows, and delivering on time with efficient resource use.
Resilience and adaptability to new environments, responsibilities, and tasks.
Ability to make sound decisions by evaluating options and considering key factors.
Leadership skills to set expectations, motivate teams, and deliver high-quality results.
Proven ability to manage multiple tasks while maintaining a proactive and results-driven approach.
Strong decision-making and problem-solving skills to minimize delays and disruptions.
Demonstrated ability to influence outcomes effectively and constructively.
Ability to maintain a seated or standing position for extended durations.
Capability to lift 15 pounds periodically.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.

Responsibilities

Conduct thorough manual and automated testing of the website to identify bugs, glitches, and inconsistencies. This includes testing website features, functionality, and user interface (UI) elements.
Ensure the website performs optimally across various browsers (Chrome, Firefox, Safari, Edge) and devices (desktop, tablet, mobile).
Create, maintain, and execute detailed test cases based on functional requirements and project specifications.
Identify issues, document them in bug tracking systems (i.e. Jira), and work closely with developers and other teams to resolve them.
Perform usability tests to ensure that the site is user-friendly, intuitive, and aligned with best practices in design and user experience (UX).
Maintain and update test reports, tracking metrics such as defect rates, test coverage, and testing results, to ensure continuous improvement.
Continuously monitor the website to ensure there are no technical issues and provide feedback for improvements.
Ensure that the website meets quality standards and follows industry best practices, including accessibility and security guidelines.
Create clear documentation for test plans, procedures, and results to maintain consistency and traceability in the testing process.
Work alongside a team of talented professionals who are passionate about their work and strive for excellence every day.
Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.
Take ownership of challenging assignments and have the autonomy to implement innovative solutions.
Play a pivotal role in shaping the strategic direction and making a tangible difference.
Act as a trusted internal partner across departments to collaborate on initiatives projecting positive business outcomes.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.

Benefits

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
Healthcare plans to support your needs
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
Company paid YMCA Family Membership