Quality Assurance Specialist

Amentum•El Paso, TX

4d•$46,447•Onsite

About The Position

The Quality Assurance (QA) Specialist ensures that all operations meet established standards for safety, security, compliance, and service delivery. This role involves monitoring procedures, conducting audits, analyzing performance data, and recommending improvements to maintain compliance with local, state, and federal regulations, as well as internal policies. Other duties include: Conduct regular inspections and audits of ICE/Department of Homeland Security facility operations, and security procedures against National Detention Standards 2025. Review incident reports, logs, and documentation for accuracy and compliance. Monitor adherence to health, safety, and sanitation standards. Evaluate staff performance in relation to operational protocols and training requirements. Develop and update quality control checklists, audit tools, and reporting templates. Collaborate with department heads to address deficiencies and implement corrective actions. Maintain records of inspections, findings, and follow-up actions. Assist in preparing for external audits and accreditation reviews. Provide training and guidance to staff on compliance and quality standards. Perform all other position-related duties as assigned or requested.

Requirements

Minimum five (5) years’ experience in Quality Assurance or related field.
Strong knowledge of detention facility regulations and operational standards.
Excellent attention to detail, analytical skills, and problem-solving abilities.
Strong communication and report-writing skills.
Ability to work independently and maintain confidentiality.
Must be able to obtain and maintain facility credentials/authorization.
Note: US Citizenship is required for facility credentials/authorization at this work location
High school diploma or equivalent

Nice To Haves

Experience in corrections, law enforcement, or institutional compliance preferred.
Knowledge of various computer skills desirable (ex: Excel, Word, PowerPoint, etc.).

Responsibilities

Conduct regular inspections and audits of ICE/Department of Homeland Security facility operations, and security procedures against National Detention Standards 2025.
Review incident reports, logs, and documentation for accuracy and compliance.
Monitor adherence to health, safety, and sanitation standards.
Evaluate staff performance in relation to operational protocols and training requirements.
Develop and update quality control checklists, audit tools, and reporting templates.
Collaborate with department heads to address deficiencies and implement corrective actions.
Maintain records of inspections, findings, and follow-up actions.
Assist in preparing for external audits and accreditation reviews.
Provide training and guidance to staff on compliance and quality standards.
Perform all other position-related duties as assigned or requested.