Quality Assurance Supervisor
About The Position
When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more. This role will focus on: We are in search of a dedicated and experienced QA Supervisor to enhance our dynamic and collaborative environment. The QA Supervisor plays a pivotal role within the Watson-Marlow Quality team, in ensuring the highest standard of quality. This position serves as the primary release authority for WMFTS Devens, ensuring all products and raw materials meet stringent quality, compliance, and customer requirements prior to release. The role provides leadership to QA Technicians and QC Inspectors, oversees manufacturing compliance with ISO 9001 and internal standards, and acts as the key interface between QC and cross-functional teams. The position requires a strong understanding of manufacturing quality standards, excellent problem-solving skills, and the ability to influence and drive change in a complex, matrixed environment.
Requirements
- Associate degree minimum.
- 2+ years in quality assurance, preferably as a QA Supervisor or equivalent.
- Demonstrated experience collaborating with cross functional teams to identify and resolve quality related issues in a timely and effective manner.
- Strong problem-solving, analytical, and organizational skills.
- Excellent communication and ability to work independently or in teams.
- Familiarity with quality management systems and ISO standards.
- Understanding of quality assurance risk-based techniques and their impact on internal procedures, product fit, form and function
Responsibilities
- Authorize product release and enforce quality standards.
- Develop and manage the incoming material inspection process.
- Develop QC processes, inspection criteria, and controlled documentation.
- Lead and mentor QA/QC teams, including training and resource planning.
- Maintain audit readiness and represent QC during internal and customer audits.
- Oversee manufacturing non-conformance investigations and drive CAPA effectiveness.
- Monitor cleanroom bioburden and particulate levels, escalating deviations.
- Report on QC metrics, inspection performance, and trend analysis.
- Collaborate with manufacturing, engineering, logistics, and supply chain.
- Other duties as assigned.
Benefits
- Robust Retirement Plan: Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
- Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
- Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being day, 9 observed holidays, 1 floating holiday day, up to 15 caregiver days, and 80 hours of annual sick leave.
- Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
- And Many More Benefits: Such as an offering of 3 healthcare plans with HSA contributions along with other benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
