quality assurance technician, 3rd shift

Starbucks•Augusta, GA

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrates coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others. The Starbucks experience starts in our Roasting Plants where we have a dedicated team of professional roasters and supporting process teams including planning, warehouse management, packaging, roasting, maintenance, engineering and logistics. As a quality assurance technician, you will: Evaluate and document quality of finished goods and raw materials. Report quality conditions as needed. Evaluate the condition of the manufacturing facility and warehouse space to ensure compliance to regulatory and HACCP requirements. Audit programs in support of quality objectives. Maintain a clean and organized working environment. Follow safety regulations. Participate in process improvement activities. Meet performance schedules. Maintain product quality through adherence to Good Manufacturing Practices (GMP), Food Safety Preventive Controls, product specifications and quality procedures. Participate in the maintenance and development of plant quality programs in support of HACCP. Provide training and education of quality-based programs to manufacturing partners. Demonstrate and understand safety as a core value and follow the key essentials to safety as set forth by our safety resolution; reinforce and coach others to do the same. Understand and follow established safety guidelines, consistently comply with all safety procedures (e.g. PPE, Lock Out Tag Out). Support food safety, legality and quality programs. Maintain product quality through adherence to good manufacturing practices, Food Safety Preventative Controls, product specifications and quality procedures. Monitor and document quality measures using analytical tools. Perform other duties as needed in support of business objectives and Starbucks Mission & Values. Maintain regular and consistent attendance and punctuality.

Requirements

High school diploma/GED, US military service or equivalent
Operation of manual and automated analytical equipment (1 year)
Regulated food manufacturing environment with familiarity of Good Manufacturing Practices (GMP) standards (1 year)
Scientific method and report writing (1 year)
Gathering, recording and reporting on operational and quality metrics, through manual or automated systems (1 year)
Analytical skills
Attention to detail
Ability to communicate clearly and concisely, both orally and in writing
Ability to work independently and make decisions with minimal supervision
Mechanical/Technical Aptitude to troubleshoot minor equipment failures and make minor adjustments
Ability to perform basic math functions
Basic skills in Microsoft Windows and internet applications
Ability to work with a diverse team environment
Ability to work in accordance with safety, quality and sanitation standards, policies and procedures
Ability to work variable shifts to support business needs

Nice To Haves

4 year degree (Preferred)
Familiarity with food safety regulatory requirements and global standards including Preventive Controls for Human Food (FDA Code of Federal Regulations) and the Global Food Safety Initiative (GFSI). Experience with the GFSI certification schemes (i.e. BRC and/or or SQF). (Preferred)

Responsibilities

Evaluate and document quality of finished goods and raw materials. Report quality conditions as needed.
Evaluate the condition of the manufacturing facility and warehouse space to ensure compliance to regulatory and HACCP requirements. Audit programs in support of quality objectives.
Maintain a clean and organized working environment. Follow safety regulations. Participate in process improvement activities. Meet performance schedules.
Maintain product quality through adherence to Good Manufacturing Practices (GMP), Food Safety Preventive Controls, product specifications and quality procedures.
Participate in the maintenance and development of plant quality programs in support of HACCP. Provide training and education of quality-based programs to manufacturing partners.
Demonstrate and understand safety as a core value and follow the key essentials to safety as set forth by our safety resolution; reinforce and coach others to do the same.
Understand and follow established safety guidelines, consistently comply with all safety procedures (e.g. PPE, Lock Out Tag Out).
Support food safety, legality and quality programs.
Maintain product quality through adherence to good manufacturing practices, Food Safety Preventative Controls, product specifications and quality procedures. Monitor and document quality measures using analytical tools.
Perform other duties as needed in support of business objectives and Starbucks Mission & Values.
Maintain regular and consistent attendance and punctuality.

Benefits

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
Additionally, Starbucks offers 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
You will also have access to backup care and DACA reimbursement.
Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.
This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.