Quality Assurance

Distribution Services International, Inc.•Port Wentworth, GA

About The Position

DSI is seeking dedicated and detail-oriented Quality Assurance professionals at multiple levels (I, II, III, and Senior) to join our dynamic team. The Quality Assurance team plays a vital role in ensuring our inventory and processes meet the highest standards of quality and compliance. The ideal candidates will demonstrate a strong commitment to quality, attention to detail, and the ability to work collaboratively across teams. Quality Assurance team members are responsible for ensuring accuracy, compliance, and operational excellence in all inventory and shipment processes. Responsibilities increase with each level, from performing inspections and documentation to mentoring team members and driving process improvements.

Requirements

High school diploma or equivalent.
Relevant certifications as required per level.
Experience in quality assurance or material handling operations preferred.
Strong attention to detail and commitment to safety and compliance.
Ability to work efficiently in a fast-paced environment.
Proficiency with RF/tablet technologies.
Excellent communication and teamwork skills.

Responsibilities

Execute DSI Standard Operating Procedures (SOPs) related to inspecting, staging, securing, loading, manifesting, and sealing export containers.
Ensure complete and accurate documentation, including photo-documentation for shipments.
Operate RF devices and tablets efficiently for inventory and shipment management.
Adhere consistently to all DSI safety protocols.
Demonstrate a positive attitude and work effectively within the team.
Maintain a clean record with no performance, safety, behavioral, or attendance warnings in the past 90 days.
Conduct timely inspections, loading/unloading trailers and railcars, and accurate documentation.
Demonstrate proficiency in cycle counting and strong knowledge of inventory control processes.
Maintain a TEAM-first attitude, willingly taking on various roles as needed.
Keep the workstation organized to professional standards.
Exhibit strong, clear communication skills within the team.
Maintain a spotless record for performance, safety, behavior, and attendance over the past 90 days.
Prioritize workflow control and operational discipline in the assigned work area.
Demonstrate outstanding communication skills that enhance team dynamics.
Uphold a TEAM-first approach in all tasks and interactions.
Complete train-the-trainer certification to mentor and train fellow team members.
Exhibit leadership and outstanding performance in quality assurance practices.
Demonstrate expertise in SOPs, documentation practices, technology systems, safety protocols, and inventory processes.
Ensure efficiency and accuracy by prioritizing workflow discipline.
Mentor and train junior team members, showing strong leadership and communication skills.
Actively identify opportunities for process improvement and innovation.
Take on strategic responsibilities, including leading physical inventories with customers.