QC - 2nd shift

RJW Logistics GroupBolingbrook, IL
1d$19 - $20Onsite

About The Position

Job Purpose: The Quality Control Associate performs quality control (QC) functions, including checking pallets for construction integrity, identifying mis-picks and misplaced cases. Quality Control Associate will also work with Inventory Control Clerks to correct all errors and rebuild pallets.

Requirements

  • A minimum of one (1) years’ experience in QC role and/or product knowledge required.
  • High School Diploma or GED (General Education Diploma) equivalency.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to read and write emails.
  • Ability to physically count articles or products on shelves, racks and pallets.
  • Must be able to effectively communicate, read, write, and speak English.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to determine “root cause” of problem and determine corrective action.
  • To perform this job successfully, an individual must have knowledge of the Microsoft Office Suite for writing emails and interpreting and/or creating reports.
  • Must be able to occasionally lift and/or move up to 55 pounds.
  • Must be able to stand; walk; stoop; kneel; crouch; or crawl.
  • Must be able to activate phone systems utilizing keyboards and buttons.
  • Must be articulate and comfortable speaking in front of others.
  • Regularly works in an indoor/office environment and required to sit and/or use repetitive hand motion.
  • Frequently required to talk, hear, stand and walk.
  • Must be able to work more than continuous 8 hours when required.
  • Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
  • Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
  • Must be able to speak and communicate clearly over telephones.
  • Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.

Nice To Haves

  • Experience using WMS software a plus (Synapse preferred).
  • PC literate with experience with Microsoft Outlook, Word, Excel and Access Database.
  • Forklift certification a plus.

Responsibilities

  • Review individual orders to determine correct quantities, packing, and general accuracy of selected orders.
  • Complete required level of QC sampling and required load audit forms.
  • Consult with appropriate Supervisor regarding any problems identified in the QC process including quality issues not meeting standards and/or potential safety issues.
  • Ability to coach selectors on job quality and efficiency.
  • Other duties and special projects as requested.
  • Must maintain good attendance.
  • Maintain safe work practices.
  • Maintain safeguards of confidential company information.
  • Works with the Supervisor to investigate customer complaints.
  • Performs driver check-in duties by reviewing customer invoices for accuracy.
  • Evaluates product returns and determines if product is okay to be taken back.
  • Involved in training for Inventory Control Clerks
  • Processes Damaged material, ensures Returned Goods are properly inventoried, and monitors Suspense inventory to make certain any/all is properly researched
  • Helps maintain proper procedures throughout the warehouse by bringing up incorrect practices to the necessary leadership
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ensures compliance with inventory processes and procedures, and contractual obligations.
  • Ability to physically count articles or products on shelves, racks and pallets.
  • Utilize computer terminals to properly account for inventory issues, returns, and documentation.

Benefits

  • Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
  • Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
  • Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
  • Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
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