Quality Control Supervisor

Freshpack•Monticello, WI

13h

About The Position

Looking for a role that offers growth, challenge, and the opportunity to shape procurement strategies? We’re seeking a motivated Buyer ready to drive success and contribute to our company’s future! We have an opening for a Quality Control Supervisor to join our team. The Quality Control Supervisor is responsible for maintaining the safety and quality of our products to ensure they meet or exceed customer expectations and industry standards. Freshpack is a custom cheese packaging company that develops and innovates cheese products and packaging. Our products can be found in all 50 states and in most major retailers. Over the past 25 years, our team has grown from 15 to 280+ employees. It is an exciting time to join our team, as we are poised for substantial growth over the next 3-5 years.

Responsibilities

Drive positive product quality culture through organization
Drive Accountability
Hold meetings with department heads to discuss trends and promote change
Communicate and educate plant floor personnel on product quality related topics
Manage team of Quality Control Technicians
Create and maintain fair, rewarding, and positive working environment
Promote communication and engagement
Administer and continuously improve trainings, bonus programs, and incentives
Continuously improve product quality systems
Oversee inspection and calibration programs
Continuously improve quality of products
Ensure we meet or exceed customer expectations and manage customer complaints
Lead investigations, ensure prompt resolutions from teams
Provide written responses to customers
Assist in developing solutions to reduce complaints
Drive positive food safety culture through organization
Drive accountability
Keep organization informed on food safety related topics
Keep a pulse on the organization's current food safety culture
Assist in establishing goals and objectives
Continue education by participating in external food safety trainings
Assist with ensuring compliance with SQF Code for Food Manufacturing, preventive controls, HACCP plans, and other regulatory and customer requirements
Manage pest control program
Execute environmental monitoring program
Lead efforts against foreign material contamination, document control, GMPs, and personnel processing practices
Help ensure the organization is in compliance with all rules, regulations, and expectations
Maintain all food safety certifications and regulatory licenses
Audit Freshpack systems and departments for compliance and effectiveness
Set internal expectations and prepare personnel with the knowledge for successful audits