Quality Engineer - Senior Manager

PwC•Chicago, IL

22h

About The Position

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Software and Product Innovation team you are expected to manage quality engineering efforts, confirming the utmost standards of software quality. As a Senior Manager you are expected to lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You are also expected to advocate for industry-leading practices and mentor QA teams.

Requirements

7 years of experience
Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college

Nice To Haves

Master's Degree in Graphic Design, Computer and Information Science, Computer Graphics preferred
ISTQB, CSQA/CSQE or equivalent certifications preferred
Mastery in PwC Digital Quality Assurance Framework
Skilled in Agile test plans and requirements traceability
Proficiency in QA Testing strategies and tools
Experience in test automation frameworks
Knowledge of Performance Test Engineering
Ability to conduct Root Cause Analysis of production bugs
Skilled in maintaining QA environments and test data creation