Corewell Health East Quality Improvement Manager

Corewell Health • Southfield, MI

8d • Onsite

About The Position

Manages Quality Improvement Specialists and their work. Responsible for the creation, implementation, and management of the Quality Department projects and the formation of clinical improvement teams. This work includes the assessment, analysis, planning, implementation and evaluation of a large number of interventions, programs and data. Assists Director, Quality in producing, implementing and monitoring performance to integrated Quality Assessment and Performance Improvement (QAPI) plan(s). Ensures compliance with CMS, TJC and other regulatory requirements. Additionally, the role includes consultation within the health system in planning group processes, targeting improvement strategy initiatives and for facilitating change through internal team building. Partners with other Managers across QSE to ensure collaboration and success. Responsible for daily operations of the team. Role requires regular in person leadership presence in assigned Corewell Health delivery system locations.

Requirements

• Bachelor's Degree or equivalent in health care, engineering, case management, business administration, or related
• 5 years of relevant experience skills, knowledge, abilities typically gained in health care, business, or quality improvement roles.
• 3 years of relevant experience leading others (supervisory roles)

Nice To Haves

• Master's Degree or equivalent
• CRT-At least one Certification from preferred list - UNKNOWN Unknown Institute for Healthcare Improvement (IHI) Open School.

Responsibilities

• Supports quality improvement activities with annual project plans outlining measurable deliverables and quarterly milestones, ensuring services are provided in accordance with state and federal regulations, organizational policy and procedures, medical staff by-laws, and accreditation / compliance requirements.
• Manages the work priorities of the Quality Improvement Department on high volume, high cost, and high-risk projects. Delegates the general work assignment areas for all employees and assigns special projects individually. Expertise in leading team activities in a manner that is organized but fosters creative thinking and activity.
• Identifies and monitors project scope, target timelines, resource requirements, cost, milestones, data requirements and completes documents and reports as necessary.
• Works with Director, Quality and financial analyst to maintain department budget at appropriate level.
• Responsible for interviewing, hiring, retaining employees and members of the team, monitoring performance. Develops team members, builds teams, and identifies and leverages talent across regions to foster high performing teams. Initiating when appropriate, and following through with disciplinary action and termination in consultation with Human Resources for service. Develops a team culture that encourages staff to speak up when they have concerns.
• Manages the work priorities of the department to ensure organization and department targets are achieved. Delegates the general work assignment areas for all employees and assigns special projects individually. Mentors, coaches and develops employees while being a role model and resource to them.
• Makes data-informed decisions. Partners with Director, Quality, to implement strategies and tactics aligned with organization and department priorities. Takes action, monitors performance and provides regular reports on effectiveness to leadership.
• Creates and presents reports to or for the Director, Quality and to or for other regional/system leadership teams upon request.
• Role requires frequent on-site physical presence in and regular travel to multiple locations across the assigned Corewell Health care delivery service area.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Manager