Quality Improvement Specialist, Behavioral and Mental Health

Children's Healthcare of Atlanta

About The Position

Supports and contributes to the execution of the Quality department’s vision and strategies by coordinating and facilitating quality improvement projects. Proactively supports efforts that ensure delivery of safe and efficient patient care and services and promotes a safe environment at Children's Healthcare of Atlanta.

Requirements

3 years of related experience or Master’s degree; and 1 year of experience in Engineering, Quality or Patient Safety
Experience participating in cross-functional teams
Experience defining, collecting and analyzing data
Experience applying problem solving approaches to identify and design solutions or interventions
Bachelor’s degree in engineering, science, or related field
Six Sigma Green Belt or Model for Improvement training within 1 year of employment
Proven skills in project management to meet project deadlines
Ability to support multiple assignments, shift priorities in accordance with need, and maintain confidentiality of sensitive information
Strong written/oral communication and interpersonal skills
Proficiency in Microsoft Excel, Word, and Office and graphics software

Nice To Haves

Bachelor’s degree in Industrial, Biomedical or Mechanical Engineering
Master’s degree in Engineering, Healthcare, Business, or related field

Responsibilities

Facilitates local or department level quality improvement opportunities.
Builds and manages statistical process control charts to monitor and support improvement efforts.
Supports the delivery of basic, intermediate, and advanced quality and patient safety training modules to leaders, staff, and physicians.
Develops supporting educational materials that enhance the learning objectives related to process improvement and patient safety.
Supports team in the facilitation and execution of system quality improvement projects.
Collaborates with appropriate physicians, leaders, and staff to obtain, document, and validate information related to assigned projects.
Coordinates patient safety initiatives including involvement in national collaboratives.
Coordinates and completes assigned projects.
Works collaboratively with internal and external resources.
Evaluates and implements new initiatives that assist in the achievement of system goals.
Maintains professional development by expanding knowledge base of methodologies and techniques including Model for Improvement, Statistical Process Control, Six Sigma, and Lean.