Quality Investigation Engineer

Subaru•Pennsauken Township, NJ

6h•$75,000 - $90,000•Onsite

About The Position

The Quality Investigation (QI) Engineer supports investigations into vehicle performance, quality concerns, and component-level issues across Subaru's battery electric vehicle (BEV), hybrid electric vehicle (HEV), and internal combustion engine (ICE) product lines across the North American region. This engineering role works under guidance from senior engineers and managers to evaluate vehicles, conduct root-cause analysis, and recommend technical improvements. The QI Engineer will be assigned one (1) or more projects related to one (1) of the following two (2) teams (position dependent): Power Systems (BEV, HEV, ICE): • High Voltage Components and Air Conditioner • Engine, Transmission, and Axles Body & Electricals (BEV, HEV, ICE): • Advanced Driver Assistance Systems (ADAS) and Brakes • Electrical • Chassis and Body Activities include: • In-field investigation of vehicle-related issues • Collaboration with internal and external stakeholders, including members in North America and Japan • Analyzing market and automotive technical data • Testing and evaluating repair and countermeasures • Assisting with vehicle development while correlating quality-related tasks • Approximately 80% execution of assigned tasks and 20% project oversight

Requirements

Skills necessary to complete daily tasks
Basic understanding of general interests/trends in the U.S. market; passion for automobiles and customer service
General engineering knowledge; ability to learn new technical information
Technical & analytical skills including ability to read engineering drawings, apply RCA tools, evaluate vehicles
Problem-solving skills including hands-on investigation and structured analysis
Project management ability with strong communication between North American and Japanese teams
Data collection, interpretation, and presentation
Clear verbal and written communication; ability to explain findings to engineers or managers
Software proficiency: Microsoft Office, Python, Jira, Tableau, Power BI, RCA software, quality reporting tools
General knowledge of RCA methodologies
Basic knowledge of vehicle parts/materials
EV/HEV/ICE architecture and performance
Thermal conditioning in automotive systems
High voltage component standards
EV/HEV/ICE architecture and performance
Basic knowledge of engines, transmissions (CVT), and axles
EV/HEV/ICE electrical architecture and performance
Basic knowledge of ADAS
Basic brake system understanding
EV/HEV/ICE electrical architecture and performance
Electrical wiring knowledge
Ability to read wiring diagrams and understand low-voltage operations
EV/HEV/ICE architecture and performance
Basic chassis/body knowledge
Bachelor's Degree in electrical engineering, mechanical engineering, automotive engineering, or similar field (Required)
At least one (1) to three (3) years of relevant experience with a bachelor’s degree (Required)
Master’s degree with no years of work experience (Required)

Nice To Haves

Master’s Degree in electrical engineering, mechanical engineering, automotive engineering, or similar field (Preferred)
Knowledge of CAN, TCP/IP signals (preferred)
CVT development/design experience (preferred)
Thermal conditioning knowledge (preferred)

Responsibilities

Progresses in projects as directed by experienced team members
Leads some minor-impact projects independently
Participates in frequent check-ins from managers for workload and progress
Conducts evaluation of production vehicles and makes final recommendations
Monitors early production quality and escalates abnormal trends
Supports Subaru entities with new model launch quality reviews
Shares best practices to reduce potential quality issues
Performs in-depth investigations into defects, customer complaints, warranty returns, and field issues
Drives failure analysis via lab testing, teardown studies, supplier returns, and in-field investigation
Facilitates structured problem-solving processes
Works with stakeholders to identify and eliminate root causes
Ensures corrective and preventative actions are validated and implemented
Leads urgent responses to field or production issues
Defines, coordinates, and audits containment actions
Verifies containment effectiveness
Analyzes field return data, warranty trends, early warning alerts, dealership reports, and telematics
Identifies systemic issues and provides technical guidance
Prepares detailed technical reports summarizing investigations and findings
Presents issues and status to management and senior leadership when needed
Identifies procedural or quality issues
Recommends systemic improvements
Supports quality system and process improvement initiatives
Collaborates with engineers across disciplines to develop competitive, reliable products that meet Subaru's quality standards
Stays current with industry trends and best practices in ICE, HEV, and BEV development