Quality Manager

Ford Motor • Sterling Heights, MI

1d • Hybrid

About The Position

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. What will you make today? As part of our Manufacturing team, you’ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we’re constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love. In this position... Champion the Quality Operating System (QOS).

Requirements

• Bachelor's degree or equivalent experience in a relevant field
• Strong knowledge of the Ford Production System/Quality Operating System
• Language skills as required by the job
• Successful candidate must be able to demonstrate leadership in FORD+ (leadership) behaviors combined with outstanding interpersonal, teambuilding, and communication skills
• Deliver continuous improvement through lean strategies and innovation
• Drive/coach and teach the various problem-solving tools driving towards excellence

Nice To Haves

• Quality engineering background preferred
• Engineering degree preferred
• Six Sigma Black Belt Certification preferred
• Strong knowledge of the Ford Production System/Quality Operating System
• Working Knowledge of the following systems: o Data Cubes/Common Metrics o AWS o BSAQ o ECB o GQRS o QLS o AVS o DPR

Responsibilities

• Champion the Quality Operating System (QOS)
• Member of the Plant Operating Committee and keep OCM informed of status on Quality issues.
• Develop and Mentor plant personnel on the QOS, coach and train on the appropriate use of standard Quality Tools
• Champion and Deliver the plant Policy Deployment Process for Quality.
• Manage quality processes and coordinate on-going review / update of the measurement systems and mandatory process requirements based on customer feedback (GQRS / Warranty).
• Champion the daily, weekly, monthly, quarterly Quality cadence for the plant (Daily Quality Reviews, PRT Report Outs, PQR’s, PDQR, AQM and SAR reviews)
• Manage department direct and indirect manning
• Develop and maintain an effective Quality communication process to support VRT's/PRT’s management and sister plant(s)
• Assure Government Regulations, Safety, and Inspection Audits and critical function system reviews are conducted and reported to prevent campaigns.
• Champion the Incoming Quality activity, and the QR2 System utilization.
• Support VRT's with supplier quality concerns and IQ support for weekly meeting
• Push known supplier quality issue upstream to next model planner to prevent recurrence of known customer concerns
• Deliver continuous improvement through lean strategies and innovation
• Drive/coach and teach the various problem soling tools driving towards excellence
• Assure process to monitor quality level of supplier parts
• Coordinate real time supplier quality concern feedback to production departments
• Coordinate supplier quality requirements for sorts, containments, etc.
• Coordinate IQ concerns found in V.O. and Plant FCPA audits
• Coordinate and co-chair monthly incoming Quality Meetings
• Oversee the layout of parts as required for production personnel, resident engineers and VRT members
• Provide IQ support to contain suspect component concerns until certified stock arrives
• Coordinate all processing of defective materials with plant MP&L organization
• Work with plant personnel to initiate appropriate containment and corrective action while supplier does the same
• Oversee the review of supplier 8D's and the acceptance or rejection based on content
• Develop and maintain the supplier sign-in reporting system
• Publish Incoming Quality data
• Provide feedback, to appropriate departments, concerns identified by dealers and customers related to supplier quality
• Provide weekly update on delinquent suppliers to Purchasing, STA, and plant management
• Manage the reimbursement of plant expenses due to supplier quality concerns
• Plant lead for Quality in all New Model Launch activities (Milestone and Scorecard Reviews, Whiteboard, FCPA and all Control Plan activities)
• Manage stability of the base QOS during periods of launch and change.

Benefits

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager