Quality Operations Manager, Amazon Leo

Amazon • Redmond, WA

1d

About The Position

Amazon LEO is Amazon's Low Earth Orbit satellite broadband network. Its mission
is to deliver fast, reliable internet to customers and communities around the
world, and we've designed the system with the capacity, flexibility, and
performance to serve a wide range of customers, from individual households to
schools, hospitals, businesses, government agencies, and other organizations
operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and
regulations, candidates must be a U.S citizen or national, U.S. permanent
resident (i.e., current Green Card holder), or lawfully admitted into the U.S.
as a refugee or granted asylum.

Shift Schedule:
SUN - WED (Split Shift between Day and Night)
WED-SAT (Split Shift between Day and Night)

Day Shift Time: 6 AM - 4:30 PM
Night Shift 5:00 PM - 3:30 AM

This role is a people manager and is the quality leader for Amazon LEO's
inspection center. This role must identify and solve problems within internal
fulfillment and manufacturing operations while coaching teams and developing
mechanisms to consistently deliver high-quality products.

You will be challenged with solving problems that have never been tackled before
at scale

We guarantee that you will get to work some of the smartest people in the
industry, learn a lot, have fun and have the chance to positively impact the
life of millions of people.

About the team
About the team
Amazon LEO Quality's mission is to ensure that our supply chain, manufacturing
and launch operations build, deliver and launch high-quality satellite
infrastructure that will provide low-latency, high-speed broadband connectivity
to unserved and underserved communities around the world.

Requirements

• 5+ year experience of people manager
• Lean Six Sigma Experience
• Lean Manufacturing
• 3+ year experience in creating Standard Operating Procedures (SOPs) & leads Corrective & Preventative Actions (CAPAs

Nice To Haves

• Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python
• Lean six sigma green belt certification

Responsibilities

• Lead a team of quality inspection & Quality Specialist team with focus technical quality standards and measurements
• Lead engineers and technicians within the inspection team, prioritizing work and addressing technical escalations related to measurement systems, inspection methodologies, and quality standards
• Own Material Review Board (MRB) processes, including technical evaluation of non-conforming material, root cause analysis, and implementation of corrective actions.
• Drive continuous improvement through Lean and 5S activities, measurement system analysis, and process capability improvements in the inspection areas
• Lead quality system activities including internal audits, document control, training programs, and quality metrics.
• Support new product introduction and manufacturing transfer activities by establishing inspection criteria, qualifying measurement systems, and developing inspection work cells.
• Partner with engineering teams to provide DFQ (Design for Quality) feedback on inspectability and manufacturing process capability, and implement advanced inspection technologies.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed